Summary
Overview
Work History
Education
Skills
Interests
SOFTWARE
Accomplishments
sport , working with people, running
Timeline
Generic
SHAHEED ADAMS

SHAHEED ADAMS

Senior administrator
Johannesburg

Summary

Dedicated and hard-working individual thriving in high-pressure environments. Over a year of experience in sales and marketing, gaining valuable insights in customer relations and communication. Passionate about continuous learning and professional growth. Applying experience and knowledge to consistently support team, customers, and organizational objectives. Effective organizational skills, meticulous planning, and prioritization abilities drive goal achievement. Driven by goals and consider successful task completion a significant accomplishment. Progressing in my career, believe I can accomplish even more with the right opportunity. Personal goal is to attain a financial position that allows pursuit of a degree.

Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.

Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

10
10
years of professional experience

Work History

Fitment Pending Administrator

Cartrack
05.2025 - Current
  • Keep a weekly and monthly fitment pending list so that all the units are fitted.
  • make sure that clients vehicles are fitted at all times including new fitments
  • Keep in contact with the client to find out if they had receive the fitments on the correct time and date
  • overall keeping the clients happy at all times.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Generated reports detailing findings and recommendations.

Senior Dealership Administrator Team Lead

CARTRACK
03.2024 - Current
  • Invoices For dealerships
  • Booking of fitments of car track units
  • Compiling excel documents and assist with stock orders
  • Capturing new vehicles on the system and updating information
  • Manage my team and make sure that they are reaching their monthly targets
  • Kpi for my team to make sure that they up to date
  • Weekly coaching if necessary
  • Reaching my monthly target of 1250 fitments monthly

Senior Dealership Administrator At Toyota

Cartrack
01.2025 - 04.2025
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Made sure all vehicles were pre- fitted at the dealership.


Dealership Administrator

CARTRACK
05.2023 - 03.2024
  • Invoices For dealerships
  • Booking of fitments of car track units

Social Media Agent

CARTRACK
09.2022 - 05.2023
  • Assist customers troubleshoot devices
  • Assisting with queries on all social media platforms
  • Assist with booking repairs
  • Assist customers with upgrades /downgrades
  • Assist customer with booking replacements
  • Assist with change of ownerships

Client Service Agent

CARTRACK
03.2022 - 09.2022
  • Assist customers troubleshoot devices
  • Assist with booking repairs
  • Assist customers with upgrades /downgrades
  • Assist customer with booking replacements
  • Assist with change of ownerships

Technical Support Advisor

WEBHELP (AMAZON)
05.2021 - 02.2022
  • Assist customers troubleshoot amazon devices
  • Customer relationship management
  • Customer support for Amazon channels
  • Billing and Refunds for Amazon services and products

Sales Consultant

MIWAY
03.2019 - 01.2021
  • New client acquisition of short-term insurance
  • Customer relationship management
  • Customer support
  • Quotation on short term insurance
  • Telephone ethics

Service Consultant

MULTICHOICE CONTACT CENTRE
10.2016 - 12.2017
  • Customer support and service
  • Queries on products and procedures resolved timeously
  • Compliance to governance and policy procedures
  • Reporting of client errors and following up on resolution

Administrator Learnership

XLINK COMMUNICATIONS
08.2015 - 08.2016
  • Support of administration duties for the Logistic team
  • This role was for a learnership and consisted of workdays and classroom attendance per week

Education

java and development

FNB App Academy
01.2025

CompTIA A+ and N+

Optimi college
01.2025

High School Diploma - undefined

KUKHULA TRAINING AND DEVELOPMENT
01.2024

MATRIC - English, Afrikaans, Life Orientation, Tourism, Geography, Mathematical Literacy, Life science

BOSMONT ISLAMIC SCHOOL
12.2014

Skills

  • Accurate time management
  • Consistent work efficiency
  • Team leadership
  • Effective team collaboration
  • Responsive to new challenges
  • Strategic decision making
  • Effective listening skills
  • Problem-solving
  • Schedule coordination
  • Team Collaboration
  • Work Planning and Prioritization
  • Goal setting
  • Goal setting

Interests

Sports, technology
love playing soccer, enjoy building things and making something out of nothing

SOFTWARE

4 Stars

Accomplishments

    Recieved a certificate for Administrator of the year in 2024

sport , working with people, running

Beyond my core qualifications, I am passionate about continuous learning and personal growth. I actively engage in sports which has helped me develop creativity, problem-solving, teamwork For example, workings with people .Additionally, I am proficient in my work , allowing me to communicate effectively in diverse environments and contribute to cross-functional projects. 

Timeline

Fitment Pending Administrator

Cartrack
05.2025 - Current

Senior Dealership Administrator At Toyota

Cartrack
01.2025 - 04.2025

Senior Dealership Administrator Team Lead

CARTRACK
03.2024 - Current

Dealership Administrator

CARTRACK
05.2023 - 03.2024

Social Media Agent

CARTRACK
09.2022 - 05.2023

Client Service Agent

CARTRACK
03.2022 - 09.2022

Technical Support Advisor

WEBHELP (AMAZON)
05.2021 - 02.2022

Sales Consultant

MIWAY
03.2019 - 01.2021

Service Consultant

MULTICHOICE CONTACT CENTRE
10.2016 - 12.2017

Administrator Learnership

XLINK COMMUNICATIONS
08.2015 - 08.2016

CompTIA A+ and N+

Optimi college

High School Diploma - undefined

KUKHULA TRAINING AND DEVELOPMENT

MATRIC - English, Afrikaans, Life Orientation, Tourism, Geography, Mathematical Literacy, Life science

BOSMONT ISLAMIC SCHOOL

java and development

FNB App Academy
SHAHEED ADAMSSenior administrator