SEHLOHO NICOLAS DLAMINI
SENIOR TECHNICAL OFFICER
Brandfort
Summary
Dynamic Senior Technical Support Officer at ESKOM with expertise in power line maintenance and customer service. Proven ability in incident management and training, ensuring safe and efficient operations. Recognized for enhancing customer satisfaction through effective support and quick power restoration, while also excelling in risk assessment as a former Security Officer at G4S.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Senior Technical Support Officer
ESKOM
Bethlehem
04.2013 - Current
- Maintenance of power lines
- Disconnections and operations
- Reconections or power restoration to customers
- LV/MV and HV lines
- Live worker and
- Truck driver
- Streamlined operations and prioritized tasks
- Daily route planner
SECURITY OFFICER, CREW AND DRIVER
G4S Security Services
Bethlehem
07.2004 - 03.2013
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Drove a CASH-IN-TRANSIT vehicle
Education
Electrician Trade Certificate of Technical Studies - Electrical Technician
INDLELA (J&F ELECTRICAL PREPARATION)
Olifantsfontein, South Africa 01.2020 - 01.2020
High School Diploma -
SEROADI SENIOR SECONDARY SCHOOL
QWAQWA 01.1999 - 12.1999
Skills
Daily operations
Incident management
Customer service
Customer support
Technical support
Watching and playing soccer
Playing soccer has taught me communication skills and negotiation skills through meaningful team-work
REFERENCES
- NAME: MUZIWAKHE MAZIBUKO
POSITION: SENIOR SUPERVISOR BOHLOKONG CNC
CONTACT: 072 712 8523
COMPANY: ESKOM
- NAME: KENOSI MASISI
POSITION: SENIOR SUPERVISOR BRANDFORT CNC
CONTACT: 078 022 1574
COMPANY: ESKOM
Timeline
Electrician Trade Certificate of Technical Studies - Electrical Technician
INDLELA (J&F ELECTRICAL PREPARATION)
01.2020 - 01.2020
Senior Technical Support Officer
ESKOM
04.2013 - Current
SECURITY OFFICER, CREW AND DRIVER
G4S Security Services
07.2004 - 03.2013
High School Diploma -
SEROADI SENIOR SECONDARY SCHOOL
01.1999 - 12.1999
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