Sean Madiro
Barista
Capetown,WC
Summary
Dynamic barista with expertise in beverage preparation and espresso machine operation, honed at 9BARBREW. Recognized for enhancing customer satisfaction through personalized service and effective complaint resolution. Proven ability to train new staff and maintain a clean, organized workspace, contributing to a positive team environment and increased sales.
Overview
2
2
years of professional experience
Work History
Barista
9BARBREW
02.2024 - 03.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista
KCC COFFEE SHOP
12.2022 - 01.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Grassy Park High
Cape Town 04.2001 -
Skills
Beverage preparation
Timeline
Barista
9BARBREW
02.2024 - 03.2025
Barista
KCC COFFEE SHOP
12.2022 - 01.2023
High School Diploma -
Grassy Park High
04.2001 -
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