Hi, I’m
Emily Moshoaliba
Barista/ chef
Benoni,South Africa
Summary
Friendly Barista with great people skills and [Number] years experience. Dedicated to creating a personalised experience for each customer. Knowledgeable about every step of coffee production, from planting to roasting to brewing and enthusiastic about promoting sustainable and fair-trade coffee.
Offering strong customer service skills, keen eye for detail, and positive attitude. Knowledgeable about maintaining clean and organised workspace, handling cash transactions, and working well under pressure. Ready to use and develop communication, teamwork, and problem-solving skills in [Desired Position] role.
Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.
Specialising in beverage preparation and customer service within bustling café environments. Capable of enhancing customer experiences through creation of bespoke coffee blends and delivering top-tier service. Skills in team leadership and operational management ensure smooth café operations and consistent customer satisfaction.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
5
years of professional experience
Work History
Mark StenifordGradol park, South Africa
Barista
05.2021 - 12.2023
Job overview
- Created speciality drinks according to exact customer requests and preferences.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Managed high volume orders during peak hours maintaining quality of service.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Built and nurtured customer loyalty by remembering personal preferences.
- Offered personalised beverage recommendations, enhancing customer rapport.
Mother land coffee company Rosebank , South Africa
Chef/barista
06.2019 - 09.2020
Job overview
- Performed regular equipment maintenance increased lifespan of kitchen appliances.
- Streamlined kitchen operations for enhanced efficiency.
- Trained junior chefs to enhance their professional skills.
- Collaborated closely with suppliers, secured fresh ingredients daily.
- Coordinated prep work, streamlined the cooking process.
- Maintained high safety standards during food preparation and serving procedures.
- Improved customer satisfaction by creating innovative and appetising menu items.
- Supervised all kitchen staff to maintain high quality standards.
- Created balanced meal plans abiding by dietary restrictions.
Education
Thutolore secondary school Soweto
Grade 11
01.2003
Skills
Non-Dairy alternatives knowledge
Outstanding communication
Point of sale knowledge
Hospitality service expertise
Up-selling
Food safety regulations
Flavoured syrup measurements
Barista training
Team player
Milk texturing
Product upselling
Knowledge of brewing methods
Complaints resolution
Espresso machine operation
Barista equipment maintenance
Product knowledge advocacy
Specialty coffee
Food preparation
Coffee bean selection
Latte art
Recipe following precision
Patience and tolerance
Customer Service
Coffee grinding
Coffee beans and accessories sales
Hot chocolate making
Cash register operation
Beverage presentation
Strong communication
Complaint handling
Knowledge of dietary restrictions
Fruit smoothie preparation
Creative coffee presentation
Quick learner
Allergen awareness
Food preparation and safety
Foam art
Order memorisation
Handling customer complaints
Dietary requirement awareness
Teamwork and collaboration
Knowledge of coffee beans
Health and Safety Compliance
Beverage preparation
Specialty coffee knowledge
Languages
English
Beginner (A1)
A1
Timeline
Barista
Mark Steniford
05.2021 - 12.2023
Chef/barista
Mother land coffee company
06.2019 - 09.2020
Thutolore secondary school
Grade 11