Sbusiso Bonginkosi Shabalala
Social Work
Piet Retief
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
4
4
years of professional experience
Work History
Workshop Administrator
Today's Destiny Logistics
Witbank
08.2026 - Current
- Managed daily administrative tasks, ensuring efficient office operations and workflow.
- Coordinated communication between departments to streamline logistics processes.
- Assisted in maintaining accurate inventory records and documentation.
- Developed and implemented filing systems for improved data retrieval.
- Enhanced customer service experience by addressing inquiries promptly and effectively.
- Conducted regular audits of administrative processes to identify areas for improvement.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Fleet Controller
Today's Destiny Logistics
Witbank
11.2024 - 08.2026
- Monitored fleet operations to ensure compliance with safety regulations and company policies.
- Coordinated vehicle maintenance schedules to minimize downtime and enhance operational efficiency.
- Analyzed transportation data to optimize route planning and improve delivery timelines.
- Collaborated with logistics teams to streamline communication between drivers and dispatchers.
- Implemented tracking systems for real-time monitoring of fleet performance and status updates.
- Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
- Conducted analysis of fleet operations and profitability to make recommendations for continuous improvement.
Fleet Controller
SG COAL
Middleburg
11.2023 - 08.2024
- Trained new staff on operational procedures, enhancing team productivity and knowledge retention.
- Developed reporting tools for management, providing insights into fleet utilization and performance metrics.
- Led initiatives to reduce operational costs through effective resource management and process improvements.
- Leveraged data analysis tools to identify trends and patterns in fleet performance, making data-driven recommendations for continuous improvement.
Social Work Intern
Uzwelo Child and Youth Care Centre
08.2022 - 10.2022
- Supported youth in developing coping strategies and emotional regulation techniques.
- Conducted individual assessments to identify needs and create personalized care plans.
- Coordinated group activities that promoted social skills and peer interaction among residents.
- Collaborated with multidisciplinary teams to ensure holistic support for children and families.
- Documented case notes and maintained accurate records in compliance with organizational standards.
- Assisted in crisis intervention efforts, providing immediate support during challenging situations.
- Engaged with community resources to enhance service delivery and support networks for clients.
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Facilitated support groups and workshops to provide valuable services to clients.
Education
Bachelor of Science - Human And Applied Science, Majored With Criminolo
University of KwaZulu-Natal
KwaZulu-Natal, Durban 05-2022
Timeline
Workshop Administrator
Today's Destiny Logistics
08.2026 - Current
Fleet Controller
Today's Destiny Logistics
11.2024 - 08.2026
Fleet Controller
SG COAL
11.2023 - 08.2024
Social Work Intern
Uzwelo Child and Youth Care Centre
08.2022 - 10.2022
Bachelor of Science - Human And Applied Science, Majored With Criminolo
University of KwaZulu-Natal