Sandiso Tshangana

Managed full sales cycle from first conversation to close, driving measurable business outcomes for both the company and customers.

Led sales initiatives that resulted in an 11% market share increase and a 6% volume growth.

Exceeded quarterly targets by an average of 10% through strategic territory planning and account penetration.

Developed and managed strategic partnerships with major accounts such as Masscash, Checkers, Ok, Spar and Pick n Pay.

Managed customer relationships across wholesale, retail and horeca channel.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

• Expanded customer base identifying and signing on new customers and developing them into higher level tiers.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Conducted product tastings and demonstrations to educate customers on features, benefits, and competitive advantages.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Identified potential upsell opportunities and expand client base.

• Boosted sales revenue by implementing effective marketing strategies and building strong customer relationships.
• Built local sales and marketing plan for each targeted within defined territory.
• Consistently met or exceeded monthly targets by adopting a proactive approach to each individual customer business needs and relationship management.

Achieving monthly targets

Achieving growth by soliciting new customers

Implementing regio and national promotional plans