Samkelo Mncube
Administrator
Durban
Summary
Dynamic Rental Sales Agent with a proven track record at First Car Rental, excelling in lead conversion and customer service. Successfully resolved disputes, enhancing client relationships and driving revenue growth through strategic marketing initiatives. A strong negotiator and team player, adept at navigating the rental market and ensuring compliance with regulations.
Professional sales specialist with strong background in customer service and client relations. Adept at identifying customer needs, closing sales, and ensuring client satisfaction. Known for effective team collaboration and flexibility in dynamic environments. Skilled in communication, negotiation, and problem-solving with focus on driving results.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Rental Sales Agent
First Car Rental
04.2024 - Current
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Executed sales and marketing initiatives to increase revenue for company.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Partnered with outside sales to identify critical accounts with growth opportunities.
Education
Diploma - Tourism Management
University of Johannesburg
04.2001 -
NQF L4 - Learnership
First Car Rental
Pinetown, South Africa 04.2001 -
Skills
Rental market
Strong negotiation
Lead conversion
Property marketing
Team player mentality
Customer service
Data entry
Computer literacy
Certification
Winning Sales
Reading & Writing
I enjoy reading and wring non fiction and current affairs
Timeline
Rental Sales Agent
First Car Rental
04.2024 - Current
Winning Sales
02-2024
[Code 10] License - [1 year]
01-2024
Winning Service
09-2023
Diploma - Tourism Management
University of Johannesburg
04.2001 -
NQF L4 - Learnership
First Car Rental
04.2001 -
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