Animals
Samantha Van Huyssteen
Finance Administrator
Kraaifontein
Summary
Proven track record in enhancing customer experiences and boosting sales, as demonstrated at Computicket. Skilled in guest relations management and financial administration, achieving significant improvements in efficiency and accuracy. Excelled in high-pressure environments, leveraging strong multitasking abilities and teamwork to exceed service standards and contribute to positive work environments.
Overview
21
21
years of professional experience
Work History
Waitress
The Bamboo Garden
Joostenbergvlakte
07.2003 - 09.2003
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Telesales Consultant
Computicket
Stellenbosch
01.2004 - 07.2024
- Contributed to a positive work environment by fostering strong teamwork and maintaining open lines of communication with colleagues.
- Boosted sales revenue by identifying potential leads and converting them into satisfied customers.
- Assisted in the training of new hires, sharing knowledge on company products, services, and telesales best practices.
- Enhanced team performance with effective collaboration, sharing best practices and continuous improvement efforts.
Finance Administrator
Raubex Empa Structures
08.2004 - Current
- Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners.
- Supported month-end close processes, ensuring accurate and timely submission.
- Monitored and compiled data and reports to present to leadership.
- Updated daily transaction records to assist with payroll and billing administration.
- Reconciled accounts and investigated variances.
- Completed clerical and data entry tasks to optimize financial procedures.
- Improved internal controls by conducting regular reviews of finance policies and procedures, minimizing the risk of fraud or errors.
- Developed comprehensive financial forecasts, enabling leadership to make informed decisions on resource allocation and investments.
- Prepared annual payroll for 119 employees and maintained all associated files.
- Managed expense tracking and personnel vouchers.
- Identified and corrected miscalculations and financial discrepancies to support quality assurance.
- Boosted department efficiency by implementing automated systems for expense tracking and invoice processing.
- Supported financial director with special projects and additional job duties.
- Maintained strict compliance with regulatory requirements, reducing potential risks associated with non-compliance penalties or fines.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
Education
High School Diploma -
Monument Park
Kraaifontein 04.2001 -
Skills
Customer Service
Complex Problem-Solving
Reliable and Responsible
Professionalism
Complaint resolution
Strong multitasking
Handling Complaints
Sales Techniques
Relationship Management
Team Player
Teamwork and Collaboration
Excellent Communication
Problem-Solving
Multitasking Abilities
Organizational Skills
Time Management
Interests
Reading
Timeline
Finance Administrator
Raubex Empa Structures
08.2004 - Current
Telesales Consultant
Computicket
01.2004 - 07.2024
Waitress
The Bamboo Garden
07.2003 - 09.2003
High School Diploma -
Monument Park
04.2001 -
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