SAMANTHA JANSEN
SALES ASSISTANT
PLETTENBERG BAY
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
8
8
years of professional experience
Work History
SALES ASSISTANT
BOPLAAS
11.2023 - Current
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
CASUAL SHOP ASSISTANT
CHOICE CLOTHING
1 2016 - 1 2017
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
SALES CONSULTANT
FMZ CELLULAR (MTN)
01.2021 - 01.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
CASUAL SHOP ASSISTANT
MR TEKKIE
01.2020 - 01.2021
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
ASSISTANT EDDITOR
EXQUISITE PHOTOGRAPHY
01.2017 - 12.2018
- Maintained strict adherence to AP Style guidelines in all editorial work completed for the publication.
- Coordinated special projects such as themed issues or supplements, ensuring seamless integration into regular publication schedules.
- Streamlined the editorial process by efficiently managing deadlines, ensuring timely article submission and publication.
Education
GRADE 12 -
ARCADIA SECONDARY HIGH SCHOOL
Port Elizabeth, South AfricaSkills
COMMUNICATION
PHOTOGRAPHY / EDDITING
CREATIVITY
Complex Problem-Solving
Processing payments
Display building
Visual Merchandising
Cash Handling
Sales expertise
Customer Needs Assessment
Stock management
Languages
ENGLISH
AFRIKAANS
Timeline
SALES ASSISTANT
BOPLAAS
11.2023 - Current
SALES CONSULTANT
FMZ CELLULAR (MTN)
01.2021 - 01.2023
CASUAL SHOP ASSISTANT
MR TEKKIE
01.2020 - 01.2021
ASSISTANT EDDITOR
EXQUISITE PHOTOGRAPHY
01.2017 - 12.2018
CASUAL SHOP ASSISTANT
CHOICE CLOTHING
1 2016 - 1 2017
GRADE 12 -
ARCADIA SECONDARY HIGH SCHOOL