Sam Sikhosana
Operations Manager
Centurion
Summary
I am an experienced Operations , Human Resources and Area Manager with a strong ability to drive business growth, improve operational efficiency, and lead high-performing teams. I have a proven track record in managing multi-site operations, optimizing processes, and implementing strategies that increase revenue and performance. I am focused on delivering results, improving systems, and contributing to long-term business success.
Overview
10
10
years of professional experience
Work History
Operations Manager
Kaseartist Pty Ltd
01.2024 - Current
- Design and implement operational strategies that improve efficiency, productivity, and cost control
- Oversee daily operations across departments to ensure targets and KPIs are consistently met
- Analyse workflows and introduce process improvements to enhance performance
- Lead, coach, and develop teams to build a high-performance culture
- Manage budgets, monitor expenses, and optimize resource allocation
- Prepare and present detailed operational and performance reports to leadership
- Drive continuous improvement across production, service delivery, and logistics
Area Manager
Kaseartist Pty Ltd
09.2020 - 12.2023
- Managed operations across multiple locations, ensuring consistent service delivery and brand standards
- Implemented sales strategies that increased revenue and improved branch performance
- Supervised, trained, and developed teams to improve productivity and service quality
- Analysed branch performance reports to identify gaps and implement corrective actions
- Strengthened operational efficiency and improved overall profitability
Supplements Consultant / Merchandiser
Dis-Chem Pharmacy, Witbank
04.2019 - 08.2020
- Advised customers on supplements and health products, improving customer satisfaction and sales
- Conducted product demonstrations to educate customers and drive informed purchases
- Maintained well-stocked and visually appealing shelves to enhance the shopping experience
- Monitored stock levels and ensured timely replenishment to prevent stock shortages
Assistant Floor Supervisor
Drimac Retailers, Witbank
11.2015 - 01.2018
- Supervised daily store operations to ensure smooth functioning and excellent customer service
- Led and motivated sales staff to improve performance and meet sales targets
- Implemented merchandising strategies that increased product visibility and sales
- Maintained stock control and supported inventory management processes
Education
Fundamentals of Human Resourses - Human Resources Training
Alison Academy
Galway, Ireland04.2026
Diploma - Human Resources Management
Alison Academy
Galway, Ireland04.2026
Grade 12 - undefined
Edu College
01.2012
Skills
Operations Management
Human Resource Management
Employment Law
Conflict Management
Strategic Planning & Execution
Human resources
Process Improvement & Optimization
Management
Team Leadership & Staff Development
Sales Performance Management
Customer Relationship Management
Budgeting & Cost Control
Data Analysis & Reporting
Inventory & Stock Management
References
- Florance, General Manager, 066 384 2661, Kaseartist
- Sharon, Manager, 083 999 8235, Dischem Pharmacy
- Jabulile, HR Manager, 076 197 9756, Drimac Retailers
Accomplishments
- Excellent performance in sales
- Contributing to good customer service
- Implementing successful projects or initiatives
- Receiving awards and recognition
- Increasing revenue and sales for the company
- Excellent training and development for staff
- Identifying and solving complex problems
Timeline
Operations Manager
Kaseartist Pty Ltd
01.2024 - Current
Area Manager
Kaseartist Pty Ltd
09.2020 - 12.2023
Supplements Consultant / Merchandiser
Dis-Chem Pharmacy, Witbank
04.2019 - 08.2020
Assistant Floor Supervisor
Drimac Retailers, Witbank
11.2015 - 01.2018
Grade 12 - undefined
Edu College
Fundamentals of Human Resourses - Human Resources Training
Alison Academy
Diploma - Human Resources Management
Alison Academy