Summary
Overview
Work History
Education
Skills
Contact Details
Timeline
Hi, I’m

Salma Savahl

Johannesburg

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Overview

11
years of professional experience

Work History

CAPITEC BUSINESS (MERCANTILE BANK)

TEAM LEADER - INTERNET BANKING SUPPORT
11.2023 - Current

MERCANTILE BANK

INTERNET BANKING SUPPORT
04.2022 - 10.2023

MERCANTILE BANK

CALL CENTER AGENT
05.2020 - 04.2022

FOSCHINI GROUP LTD

CASHIER, SALES & ADMIN ASSISTANT
11.2017 - 01.2018

FOREVER 21

SALES ASSISTANT
11.2016 - 12.2016

AKHALWAYAS TAKE AWAY

CASHIER, WAITRESS
01.2013 - 01.2014

Education

UNISA

Bachelor of laws (LLB)

GREENSIDE HIGH SCHOOL

GRADE 10,11,12

Skills

Work Planning

Quality Improvement

Coaching

Client Service

Employee Evaluation

Documentation And Reporting

Shift Scheduling

Complaint resolution

Technical Support

Team Supervision

Mentoring

Client Support

People Management

Problem-Solving

Staff education and training

Leading Team Meetings

Team Check-Ins

Attention to Detail

Call Center Operations

Organizational Skills

Problem-solving aptitude

Decision-Making

Multitasking

Professionalism

Time Management

Contact Details

0817199040, salmasav123@gmail.com

Timeline

TEAM LEADER - INTERNET BANKING SUPPORT

CAPITEC BUSINESS (MERCANTILE BANK)
11.2023 - Current

INTERNET BANKING SUPPORT

MERCANTILE BANK
04.2022 - 10.2023

CALL CENTER AGENT

MERCANTILE BANK
05.2020 - 04.2022

CASHIER, SALES & ADMIN ASSISTANT

FOSCHINI GROUP LTD
11.2017 - 01.2018

SALES ASSISTANT

FOREVER 21
11.2016 - 12.2016

CASHIER, WAITRESS

AKHALWAYAS TAKE AWAY
01.2013 - 01.2014

UNISA

Bachelor of laws (LLB)

GREENSIDE HIGH SCHOOL

GRADE 10,11,12
Salma Savahl