Microsoft
Aaron Sihle Sakala
Security Site Manager
Riverside View
Summary
Experienced security professional with nearly a decade of hands-on experience in estate security, control room operations, and team leadership. Successful in improving safety protocols, managing high-stakes operations, and building strong client relationships in South Africa's most prestigious estate. Skilled in conflict resolution, risk assessment, SOP development, and coordinating emergency response efforts.
Overview
10
10
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Security Site Manager
Fidelity Services Group
Steyn City
11.2021 - Current
- Lead a 24/7 team of officers ensuring estate safety and client satisfaction
- Conduct regular site inspections, investigations, and risk assessments
- Draft SOPs, manage rosters, and perform administrative functions
- Coordinate major event security (10,000+ attendees)
- Stand-in for Contract Manager and manage client relations
- Conduct toolbox talks and SOP training sessions
Control Room Manager
Fidelity Services Group
07.2020 - 11.2021
- Supervised control room operations and monitored surveillance systems
- Coordinated emergency responses and ensured incident documentation
- Trained new control room staff and maintained communication logs
Intel Operative
Fidelity Services Group
01.2019 - 07.2020
- Managed contractor access control and document verification
- Analyzed intelligence data and identified trends for proactive security
Control Room Senior
Fidelity Services Group
09.2017 - 01.2019
- Oversaw critical systems and optimized control room efficiency
- Enhanced collaboration between departments and streamlined operations
Access Control Officer
Fidelity Services Group
07.2015 - 09.2017
- Implemented estate-wide access control and conducted security patrols
- Maintained high client engagement and incident responsiveness
Education
Advanced Diploma - Applied Performing Arts & Arts Management
WITS University
Gauteng 06.2014 - 03.2018
Nqf Level 3 - General Security Practices
Sasseta
Fourways, South Africa 04.2001 -
Skills
- Team Leadership & Staff Training
- Incident & Risk Management
- CCTV & Surveillance Operations
- Site operations management
- Conflict Resolution & Client Service
Security planning
Law enforcement collaboration
Certification
PSIRA Grades A, B, C, D, E (2015–2016)
References
Hennie, Engelbrecht, Contract Manager, Hennie@steyncity.co.za, 010 597 1113, Fidelity Services Group
Software
Timeline
Security Site Manager
Fidelity Services Group
11.2021 - Current
Control Room Manager
Fidelity Services Group
07.2020 - 11.2021
Intel Operative
Fidelity Services Group
01.2019 - 07.2020
Control Room Senior
Fidelity Services Group
09.2017 - 01.2019
Access Control Officer
Fidelity Services Group
07.2015 - 09.2017
Advanced Diploma - Applied Performing Arts & Arts Management
WITS University
06.2014 - 03.2018
Nqf Level 3 - General Security Practices
Sasseta
04.2001 -
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