Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Rupert Bezuidenhout

Rupert Bezuidenhout

Sales
Pretoria

Summary

Accomplished Head of Department at FHChamberlain, I excel in team management and customer engagement, significantly enhancing departmental performance and client satisfaction. Leveraging skills in training facilitation and problem-solving, I've fostered a culture of continuous improvement and collaboration, driving notable advancements in operations and sales outcomes.

Experienced with overseeing departmental functions and strategic planning. Utilizes leadership and project management to drive efficiency and innovation. Track record of fostering team collaboration and achieving organizational goals.

Skilled leader with track record of driving departmental success. Known for fostering team collaboration and consistently delivering impactful results. Adept at strategic planning, resource management, and problem-solving. Highly adaptable to evolving needs and priorities, ensuring alignment with organizational goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Head of the Department

FHChamberlain
Pretoria
05.2022 - Current
  • Mentored department staff members, fostering a culture of continuous learning and professional development.
  • Established key performance indicators and monitored progress towards meeting departmental objectives consistently.
  • Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
  • Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
  • Facilitated knowledge sharing among staff members through regular training sessions on best practices relevant to their roles within the organization.
  • Streamlined department operations by implementing efficient management processes and systems.

Sales Assistant

Security Solution
Pretoria
11.2019 - 04.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Assisted customers with prompt and polite support in-person and via telephone, managing approximately 30 incoming calls, emails per day from customers.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Education

High School Diploma -

HTS John Vorster
Pretoria, South Africa
01.2008 - 12.2013

Skills

Team management

Ethics and integrity

Training facilitation

Partnership building

Team supervision

Performance management

Customer engagement

Staff management

Task delegation

Problem-solving

Conflict de-escalation

Training and development

Customer service

Interests

Gaming

Love cars and motor Bikes

Timeline

Head of the Department

FHChamberlain
05.2022 - Current

Sales Assistant

Security Solution
11.2019 - 04.2022

High School Diploma -

HTS John Vorster
01.2008 - 12.2013
Rupert BezuidenhoutSales