Hi, I’m
Phihadu Motoko
Governance Practitioner
Mmabatho,North West
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
years of professional experience
Work History
North West Provincial Government
Head of the Department
04.2016 - 09.2021
Job overview
- Collaborated with cross-functional teams to drive innovation and maximize overall organizational performance.
- Facilitated knowledge sharing among staff members through regular training sessions on best practices relevant to their roles within the organization.
- Implemented data-driven decision-making processes to enhance operational efficiency and optimize resource allocation.
- Mentored department staff members, fostering a culture of continuous learning and professional development.
- Championed change initiatives that resulted in improved workflow processes, increased productivity, and cost savings.
- Managed budgets, resources, and timelines effectively to ensure the successful completion of all projects.
- Developed comprehensive policies and procedures for managing risks associated with departmental activities efficiently while adhering to regulatory requirements as applicable.
- Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
- Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
- Developed and executed strategic plans for achieving departmental goals, leading to significant business growth.
- Evaluated the effectiveness of departmental programs and initiatives regularly, making adjustments as necessary to optimize outcomes in line with organizational goals and objectives.
- Oversaw talent acquisition efforts for the department, ensuring the recruitment of top-tier professionals who contributed significantly to organizational success.
- Established key performance indicators and monitored progress towards meeting departmental objectives consistently.
- Streamlined department operations by implementing efficient management processes and systems.
- Improved employee morale and productivity through effective leadership and communication strategies.
- Delivered impactful presentations to senior leadership on key accomplishments, challenges faced by the department, and proposed action plans for addressing concerns proactively.
- Prepared annual budgets with controls to prevent overages.
- Developed and managed department budget to monitor financial performance and minimize expenses.
North West Provincial Legislature
Manager -Proceedings
03.2015 - 03.2016
Job overview
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Ratlou Local Municipality
Municipal Manager
04.2007 - 12.2011
Job overview
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
Education
University of WitswatersrandSouth Africa
Post Graduate Diploma from Governance And Public Policy
04.2001
University of PretoriaPretoria, South Africa
Certificate in Project Management from Project Management
04.2001
University of WitwatersrandJohannesburg, South Africa
Certificate in Municipal Fiance from Municipal Finance
04.2001
University of North WestMafikeng, South Africa
Bachelor of Arts from Communication And Politics
04.2001
Letsatsing High ShoolMmabatho, South Africa
Matric Certificate
04.2001
Skills
Budgeting expertise
Training facilitation
Academic advising
Student Support
Team Management
Ethics and integrity
Workflow Coordination
Policy Development
Performance Management
Resource Coordination
Staff Management
Personnel Management
Goals and performance
Conflict de-escalation
Employee performance evaluation
Motivational Leadership
Relationship building and management
Strategies and goals
Operations Management
Work Planning and Organization
Human Resources Management
Fiscal Management
Budget Management
Interpersonal Skills
Financial Management
Interpersonal Communication
Problem-solving aptitude
Written Communication
Team building
Timeline
Head of the Department
North West Provincial Government
04.2016 - 09.2021
Manager -Proceedings
North West Provincial Legislature
03.2015 - 03.2016
Municipal Manager
Ratlou Local Municipality
04.2007 - 12.2011
University of Witswatersrand
Post Graduate Diploma from Governance And Public Policy
04.2001
University of Pretoria
Certificate in Project Management from Project Management
04.2001
University of Witwatersrand
Certificate in Municipal Fiance from Municipal Finance
04.2001
University of North West
Bachelor of Arts from Communication And Politics
04.2001
Letsatsing High Shool
Matric Certificate
04.2001