Microsoft Office
Rudolph Bergh
Senior Account Manager
Cape Town,WC
Summary
Dynamic Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Senior Account Manager
HILTI SA
Cape Town, WC
11.2006 - Current
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Trained and coached sales team members servicing customers and generating new accounts.
- Consistently generate double digit growth through customer education for business solutions and product offerings.
- Provided extensive support in sales, technical and business areas to key accounts.
- Originated new business transactions by incorporating expertise and value propositions.
Sales Representative
Hyundai Welkom
Welkom, FS
09.1999 - 11.2006
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented brand marketing and sales campaigns.
Customer Consultant
Health & Racquet Club
Welkom, FS
01.1999 - 09.1999
- Created and maintained detailed database to develop promotional sales.
- Follow a sales process to recommend products to customers, thoroughly explaining details that will result in new memberships contract and achieve set targets.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided ongoing guest service.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Technical High School
Welkom 01.1993 - 12.1997
BBA - Marketing
Damlin
Rustenburg 01.2007 - 12.2007
Skills
Relationship building and management
Software
Sales Force
SAP
Timeline
BBA - Marketing
Damlin
01.2007 - 12.2007
Senior Account Manager
HILTI SA
11.2006 - Current
Sales Representative
Hyundai Welkom
09.1999 - 11.2006
Customer Consultant
Health & Racquet Club
01.1999 - 09.1999
High School Diploma -
Technical High School
01.1993 - 12.1997
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