Microsoft Office
Rudolph Bergh
Senior Account Manager
Cape Town,WC
Summary
Dynamic Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Senior Account Manager
HILTI SA
Cape Town, WC
2006.11 - Current
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Trained and coached sales team members servicing customers and generating new accounts.
- Consistently generate double digit growth through customer education for business solutions and product offerings.
- Provided extensive support in sales, technical and business areas to key accounts.
- Originated new business transactions by incorporating expertise and value propositions.
Sales Representative
Hyundai Welkom
Welkom, FS
1999.09 - 2006.11
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented brand marketing and sales campaigns.
Customer Consultant
Health & Racquet Club
Welkom, FS
1999.01 - 1999.09
- Created and maintained detailed database to develop promotional sales.
- Follow a sales process to recommend products to customers, thoroughly explaining details that will result in new memberships contract and achieve set targets.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided ongoing guest service.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Technical High School
Welkom 1993.01 - 1997.12
BBA - Marketing
Damlin
Rustenburg 2007.01 - 2007.12
Skills
Relationship building and management
Converting leads
Account management
Goals and performance
Order management
Business Development
Territory Management
Product and service sales
Sales analysis
Brand Management
CRM Systems
Employee training
Software
Sales Force
SAP
Timeline
BBA - Marketing
Damlin
2007.01 - 2007.12
Senior Account Manager
HILTI SA
2006.11 - Current
Sales Representative
Hyundai Welkom
1999.09 - 2006.11
Customer Consultant
Health & Racquet Club
1999.01 - 1999.09
High School Diploma -
Technical High School
1993.01 - 1997.12