Ruben Barnard

Reduced overall project costs with effective contract negotiations and vendor management strategies. Streamlined vendor management processes, resulting in faster procurement times and reduced costs. Streamlined vendor management processes by implementing efficient record-keeping and tracking systems.

In addition, assisting motor claims team with new process implementations, system testing, claims reporting, supplier engagement and reviews, new claims consultant training and general business and process development.

Procurement supplier management focusing on strengthening relationships and ongoing partnerships. Including supplier onboarding, supplier engagement meetings to align with business operations and supplier performance reviews.

General insurance claims administration, ranging from claim capturing, claim validation, claim investigation and claim finalisation. Experience obtains in all factions of motor and non-motor claims.

Retentions advisor, focusing on resolving client complaints and retaining current client base. Skills obtained include conflict handling and deescalation. In addition learning professional call center etiquette and soft skills.

General bookkeeping duties and management of suspense accounts. Financial management pack reporting and along with fleet management administration.