Roxanne Kok
Centre Of Excellence Consultant
Pretoria,GP
Summary
Proactive, passionate and determined professional with a multitude of skill sets.
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Centre of Excellence Consultant
BetterDirect
03.2024 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Enhanced communication among team members to foster collaborative and supportive work environment.
PRINCIPAL
ClevaMe Academy
01.2020 - Current
- Admin Duties- Filing, sorting and emailing
- Ensure smooth running of the school
- Social media presence maintained daily
- Staff training and induction
- Writing and compiling SOP post-Covid19, implementation of such SOP's
- Compiling curriculum materials
TEACHER
ClevaMe Academy
01.2017 - 01.2020
- Developing, implementing and executing education plans
- Developing and implementing routines
- Managing the Baby Centre
TEACHER
Creative Creatures
01.2016 - 01.2017
- Responsible for the age-appropriate stimulation of children and seeing to their needs.
- School readiness tests and working with Gr. 00 as a teaching assistant
- Administrative duties
Education
Matric -
Hoerskool Die Adelaar
01.2015 - 01.2019
BA - Psychology
University of Johannesburg
01.2010 - 01.2012
Basic Childcare - undefined
SA Childcare Association
Skills
Able to work under pressure
Fast learner
Professional
Able to work in a team
Efficient
Computer Literacy
Problem solving
Strong Communication
Leadership
MS office
Client requirements assessment
Analytical thinking
Timeline
Centre of Excellence Consultant
BetterDirect
03.2024 - Current
PRINCIPAL
ClevaMe Academy
01.2020 - Current
TEACHER
ClevaMe Academy
01.2017 - 01.2020
TEACHER
Creative Creatures
01.2016 - 01.2017
Matric -
Hoerskool Die Adelaar
01.2015 - 01.2019
BA - Psychology
University of Johannesburg
01.2010 - 01.2012
Basic Childcare - undefined
SA Childcare Association