Hi, I’m
Ross Collard
Managing Director
BENONI
Summary
Dynamic Managing Director with a proven track record at High Power Equipment, excelling in business development and client relationships. Spearheaded revenue growth through strategic negotiations and innovative service offerings, while fostering a culture of teamwork and accountability. Expert in operations management, enhancing efficiency and employee retention.
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Sales.
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Business leader prepared for advancing organizational objectives and fostering high-performance culture. Proven record of driving strategic growth and enhancing operational efficiencies. Recognized for fostering team collaboration and adaptability in dynamic environments. Expert in strategic planning and financial management.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Knowledgeable Managing Director with proven ability to lead strategic initiatives and drive business growth. Successfully managed cross-functional teams and implemented operational improvements that enhanced efficiency and profitability. Demonstrated expertise in stakeholder management and financial oversight.
Started my career as a Diesel Mechanic in the Earthmoving industry, held several jobs with the same company for many years, these are unlisted and left as a talking point.
Overview
19
years of professional experience
2
Languages
Work History
High Power Equipment (Pty)Ltd
Managing Director
01.2020 - Current
Job overview
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Revitalized company's online presence, launching user-friendly website and engaging social media platforms.
- Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
- Negotiated high-value contracts with key clients, securing long-term revenue streams.
- Increased employee retention rates by creating positive work environment and offering competitive benefits and career advancement opportunities.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Case Construction
Managing Director
01.2017 - 12.2019
Job overview
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Spearheaded development of new product line, significantly expanding company's offerings and customer base.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Barloworld Equipment
Sales Manager
07.2013 - 12.2016
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
High Power Equipment
Branch Manager
04.2010 - 06.2013
Job overview
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Consulted customers to boost product sales and services.
Barloworld Equipment
Workshop Manager
01.2007 - 03.2010
Job overview
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Identified areas in need of improvement and developed plans to correct problems.
- Mentored junior staff members, fostering professional growth and skill development.
- Conducted regular performance evaluations, providing constructive feedback to enhance employee performance.
- Fostered an environment where open communication was encouraged among team members.
- Provided leadership, guidance and support to staff members.
Education
Gibs Business SchoolJohannesburg, South Africa
No Degree from Business
04.2001
Skills
Sales leadership
Mentoring and training
Recruitment strategies
Business development
Client relationships
Business administration
Staff management
Operations management
Negotiation
Budget management
Problem-solving abilities
Stock control
Team leadership
Decision-making
Timeline
Managing Director
High Power Equipment (Pty)Ltd
01.2020 - Current
Managing Director
Case Construction
01.2017 - 12.2019
Sales Manager
Barloworld Equipment
07.2013 - 12.2016
Branch Manager
High Power Equipment
04.2010 - 06.2013
Workshop Manager
Barloworld Equipment
01.2007 - 03.2010
Gibs Business School
No Degree from Business
04.2001