Roshan Boyrajee
Senior IT Cards & Payments Officer
Port Louis
Summary
Highly motivated and results-driven Senior IT Cards & Payments Officer with 5+ years of hands-on experience in the banking and IT industry. Expertise in managing large-scale IT projects, leading teams, and ensuring the successful integration of payment systems. Proficient in ISO8583, Payment Card Processing, and the implementation of innovative IT solutions for the banking sector. Exceptional communication, problem-solving, and project management skills.
Overview
5
5
years of professional experience
6069
6069
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Senior IT Cards & Payments
First Capital Shared Services Ltd
Ebene
04.2023 - Current
- Implement IT projects involving debit, mobile, VBV, wallet integration, and Ecommerce.
- Liaise with banks, card associations (VISA and MasterCard), and vendors for smooth project execution.
- Manage and oversee the rollout of over 4,000 POS devices and 300+ SoftPOS in Malawi.
- Provide training for internal and external stakeholders on new systems and processes.
- Translate the bank's digital strategy into actionable IT project deliverables.
- Lead and manage the Bank Issuing and Acquiring teams, ensuring project goals are met.
IT Cards & Payments Officer
First Capital Shared Services Ltd
Ebene
04.2022 - 03.2023
- Assist with project implementation and migration activities.
- Configuration of Card Products.
- Automate tasks.
- Train support staff on Card Management System.
- Technical point of contact for Card Personalization Bureau.
- Manage VISA Acquiring certifications of POS in Malawi/Botswana/Zambia and Zimbabwe.
- Manage MasterCard Acquiring certifications of POS in Malawi/Botswana/Zambia and Zimbabwe.
- Manage rollout of POS in Malawi/Botswana/Zambia and Zimbabwe.
- Manage SoftPOS VISA Acquiring certifications for Malawi/Botswana/Zambia and Zimbabwe.
- Manage SoftPOS Mastercard Acquiring certifications for Malawi/Botswana/Zambia and Zimbabwe.
IT Technical Assistant - Switch
First Capital Shared Services Ltd
Ebene
09.2019 - 03.2022
- Assist in the stabilization of SmartVista existing features.
- Improve customer experience on cards transactions by reducing system related declines.
- Assist in the running of EOD and issues pertaining to EOD.
- Track and monitor active ESMs.
- Monitor transactions following rollout of MasterCard ATM Acquiring in Malawi.
- Configuration of fraud rules and Card Products.
- Document processes pertaining to all FCB Banking Countries.
- Assist in the rollout of VISA ATM Acquiring in Zambia.
- Monitoring replication of SmartVista App and DB services in Malawi DC.
- Monitor ATM uptime.
- Monitor card inventory.
- Monitor access management on SmartVista by sharing timely report on active users.
- Prepare training materials for staffs on Cards and SmartVista across the group.
- Ensure compliance to regulatory norms, audit standards and policies.
Education
MSc Enterprise Security & Digital Forensics - Cyber Security
University of Technology
Ave De La Concorde, Port Louis, Mauritius 07.2023 - Current
ABE Level 5 Diploma in Business Management & Human - Business Management
SNIT Business School
Bell-Village, Port-LouisBachelor of Science - Information Technology
University of Technology
Ave De La Concorde, Port Louis, MauritiusL5 Diploma in Business Information & Technology - Information Technology, Mauritius
SNIT Business School
Bell-Village, Port-LouisSkills
Payment Card Processing
ISO8583
Data-Driven Decision Making
Project Management (Agile/Scrum)
Team Leadership & Training
Technical Support & Troubleshooting
Regulatory Compliance & Standards
Strong Organizational & Time Management Skills
Exceptional Communication & Interpersonal Skills
PCIDSS
Additional Information
- Successfully managed the rollout of 4,500+ POS devices, ensuring smooth integration across multiple regions.
- Played a key role in the expansion of SoftPOS solutions across Malawi, Zambia and Botswana with plans to expand in Zimbabwe in 2025.
- PLC Alumni, Class of 2024.
Certification
Visa Consumer Card Products
Timeline
MSc Enterprise Security & Digital Forensics - Cyber Security
University of Technology
07.2023 - Current
Senior IT Cards & Payments
First Capital Shared Services Ltd
04.2023 - Current
IT Cards & Payments Officer
First Capital Shared Services Ltd
04.2022 - 03.2023
IT Technical Assistant - Switch
First Capital Shared Services Ltd
09.2019 - 03.2022
ABE Level 5 Diploma in Business Management & Human - Business Management
SNIT Business School
Bachelor of Science - Information Technology
University of Technology
L5 Diploma in Business Information & Technology - Information Technology, Mauritius
SNIT Business School
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