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Dedicated CNA with extensive experience at Pinnacle Park Nursing and Rehabilitation Center, skilled in vital signs monitoring and compassionate patient care. Proven ability to enhance patient comfort and dignity through individualized care plans, demonstrating strong time management and empathy in high-pressure environments. Committed to promoting optimal health outcomes for all residents.

U.S. Army veteran with over 8 years of experience operating and 4 years instructing the RQ-7B, RQ-7Bv2, and RQ-7B Block III Unmanned Aircraft Systems (UAS), demonstrating a strong commitment to excellence with over 600 flight hours and zero incidents. Extensive background in UAS Command, Control, Communication, Computers, and Intelligence (C4I) combined with enterprise network hardware expertise enhances operational effectiveness. As an instructor, skilled in simplifying complex concepts and fostering critical thinking through tactical mission simulations using advanced technologies such as MUSE/VRSG, MetaVR, and VIPRS. Proficient in monitoring student progress and employing diverse assessments to tailor instruction for optimal learning outcomes.

Accomplished civil engineering professional with a strong foundation in structural analysis and project management, equipped with hands-on experience in AutoCAD and Rebar CAD. Proven ability to lead teams and deliver projects that meet rigorous quality and safety standards while staying within budget and timelines.

Results-driven Java Developer with expertise in building robust applications that enhance business performance. Skilled in collaborating with cross-functional teams to deliver high-quality software solutions efficiently. Committed to leveraging emerging technologies and methodologies to stay ahead in the fast-paced tech industry.

Recent Bachelor of Information Technology graduate with a degree in Information Systems from the University of Pretoria. Passionate about cybersecurity, full-stack development, and data-driven innovation. Skilled in modern web technologies, system development, and data analytics. Proven ability to support IT operations, enhance cybersecurity posture, and deliver scalable digital solutions. Seeking an entry-level IT role to contribute to business resilience and innovation.

Enthusiastic and approachable, bringing strong communication and customer service skills. Quick learner with knack for building positive relationships and assisting customers effectively. Reliable team player with proactive approach to problem-solving and ensuring pleasant shopping experience. Demonstrates flexibility and eagerness to adapt to new challenges.

Experienced with providing comprehensive desktop support, ensuring smooth IT operations. Utilizes expertise in software installation and network troubleshooting to address technical issues promptly. Knowledge of hardware and software maintenance, contributing to high system efficiency and user productivity.
Professional with experience in desktop support and IT infrastructure. Proven ability to troubleshoot and resolve technical issues, ensuring seamless user experience. Strong focus on team collaboration, adaptability, and delivering results. Skilled in hardware and software installation, network configuration, and system maintenance. Respected for reliability and effective communication.

Experienced Customer Support & Training Assistant with 12 years in multichannel support, escalation management, and technical troubleshooting. Recognized as a product expert and mentor, with proven success in B2B client support, knowledge base creation, and training initiatives. Skilled in achieving SLA, AHT & NPS targets while driving customer satisfaction and fostering team engagement.

Thorough computer networking professional with background implementing networks, upgrading systems and assisting users. Current on latest hardware and software technologies for optimum security and performance. Always ready to help others and resolve problems. I'm also a Detail-oriented, Organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets.

Rofhiwa Engrid Makwarela

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Chat Moderator

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Admin Assistant

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