Summary
Overview
Work History
Skills
Reading , Cooking
Timeline
Generic

Rehana Landis

Export Co Ordinator
Johannesburg,Gauteng

Summary

Driven by a results-focused approach, I leveraged my export documentation expertise and strong organizational abilities at United Pharmaceutical Distributor to streamline export processes, significantly enhancing customer satisfaction and driving repeat business. My knack for negotiation and interpersonal skills led to a top performer status, underscoring my ability to boost sales and foster key relationships.

Overview

34
34
years of professional experience

Work History

Export Co-Ordinator

United Pharmaceutical Distributor
03.2013 - Current
  • Coordinated closely with finance teams to ensure accurate invoicing of clients while adhering to international trade agreements.
  • Supported management decision-making by providing detailed reports on export activities, highlighting areas of strength as well as opportunities for improvement.
  • Enhanced customer satisfaction with timely shipments and accurate documentation through meticulous attention to detail.
  • Followed up with customers to resolve inquiries.
  • Streamlined export processes by implementing efficient coordination strategies and improving communication between departments.
  • Prepared and assembled documents to facilitate exports.
  • Minimized shipment delays by proactively identifying potential issues and addressing them promptly.
  • Collaborated closely with sales teams to establish strong relationships with key clients, driving repeat business for the company.
  • Communicated information and instructions to and from vendors to research and resolve operational problems.
  • Initiated and maintained customer master profiles to correct information and offer consistent service.
  • Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
  • Facilitated clear communication between suppliers, customers, and transportation providers, ensuring all parties were well-informed throughout the export process.
  • Managed the accurate preparation of all necessary documentation including commercial invoices, packing lists, and certificates of origin to avoid complications during customs clearance.
  • Processed customs declarations and maintained records of customs documents.
  • Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
  • Negotiated freight rates with carriers for international transportation of goods.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.

Medical Sales Representative

Ranbaxy Pharmaceuticals
04.2005 - 05.2012
  • Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
  • Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
  • Supplied hospitals and physicians with in-depth information on [Product or Service].
  • Assisted in organizing educational workshops for healthcare providers to enhance their understanding of the company''s products and increase overall usage rates.
  • Completed thorough competitor analysis to understand market trends and identify areas of opportunity for growth.
  • Enhanced sales processes by utilizing CRM software to track client interactions and follow up on potential leads systematically.

Sales Agent

United Pharmaceutical Distributor
02.1991 - 02.2004
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Skills

Export Documentation Expertise

Reading , Cooking

I love cooking as it makes people smile and the aromas' s create memories and brings people closer together.

Reading is to keep  your mind sharp and your vocabulary on point.

Timeline

Export Co-Ordinator

United Pharmaceutical Distributor
03.2013 - Current

Medical Sales Representative

Ranbaxy Pharmaceuticals
04.2005 - 05.2012

Sales Agent

United Pharmaceutical Distributor
02.1991 - 02.2004

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Rehana Landis Export Co Ordinator