Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Refilwe Sereko

Refilwe Sereko

Pretoria

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

4
4
years of professional experience

Work History

Till Operator

Woolworths
11.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.

Retail Sales Assistant

Cross Trainer
02.2019 - 06.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Education

Matric -

Molelwane Secondary School
North West
11.2015

Skills

  • Stocking and Replenishing
  • Merchandising
  • Bagging and Packaging
  • Checks Validation
  • Refunds and Exchanges
  • Cash Drawer Management
  • Order Packaging
  • Restocking
  • Currency Counting
  • Online Orders Preparation
  • Payments Posting
  • Cleaning and Sanitizing
  • Collecting Carts
  • Cash Register Systems
  • Complex Problem-Solving
  • Adaptable and Flexible
  • Customer Loyalty
  • Wrapping and Boxing
  • Customer Service Excellence
  • Guest Inquiries
  • Cashier Oversight
  • Customer Satisfaction
  • Cash Management
  • Identification Checks
  • Scanner Operation
  • Customer Assistance
  • Technical Product Information
  • Refund Handling

Languages

English
Upper intermediate (B2)
Zulu
Advanced (C1)
Sepedi
Advanced (C1)

Timeline

Till Operator

Woolworths
11.2022 - 05.2023

Retail Sales Assistant

Cross Trainer
02.2019 - 06.2020

Matric -

Molelwane Secondary School
Refilwe Sereko