Overview

Work History

Skills

Timeline

Hi, I’m

Coleen Ngqokelane

General Worker

Cape Town

Overview

4

years of professional experience

Work History

Woolworths

Till Operator

09.2021 - 02.2025

Job overview

Assisted in training new till operators, sharing best practices and company policies to improve overall team performance.
Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
Demonstrated excellent multitasking abilities by managing multiple tills simultaneously during peak hours.
Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
Built rapport with regular customers through friendly interactions, fostering loyalty to the store brand.
Contributed to increased sales by promoting store loyalty programs and special offers to customers during checkout.
Increased operational efficiency by assisting with restocking shelves and maintaining product displays when not attending to customers at the till.
Maintained a well-organized workspace for improved efficiency during busy periods.
Ensured compliance with company policies regarding refunds, exchanges, and discounts while processing transactions.
Provided support to the sales team by cross-selling related products or services when appropriate during customer transactions.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Built relationships with customers to encourage repeat business.
Worked with floor team and managers to meet wide range of customer needs.
Processed refunds and exchanges in accordance with company policy.

k'nect mobile

Junior Job

01.2021 - 05.2021

Job overview

Company Overview: Proudly enabled by k'nect mobile, powered by Shoprite
Www.knectmobile.co.za
Problem solving in community
Feeding the community
Reporting water and electricity problems
Working hand in hand with the councillor to help our community
Helping the youth
Coaching girls soccer
Reporting social issues in our community
Working with community to fight crime
Proudly enabled by k'nect mobile, powered by Shoprite
Www.knectmobile.co.za
Reference: Lezette Van Der Merwe, Colleague, 0849960113

Skills

Order taking

Timeline

Till Operator

Woolworths

09.2021 - 02.2025

Junior Job

k'nect mobile

01.2021 - 05.2021