Refilwe Bapela

• Developed and implemented process improvements to enhance operational efficiency across supply chain functions.
• Collaborated with cross-functional teams to develop and execute comprehensive supply chain plans.
• Analyzed supply chain data to identify trends and optimize inventory management.
• Identified process inefficiencies through root-cause analysis and implemented targeted solutions for increased productivity.
• Collaborated with cross-functional teams to align procurement strategies with organizational goals.
• Conducted regular assessments of supplier performance, ensuring compliance with quality standards and service levels.
• Presented insights and recommendations to senior management, driving informed decision-making within the supply chain department.

Continuous Improvement:

• Develop process improvement procedures to improve operational efficiency.
• Analyze current process standards and metrics in order to provide solutions for improvements.
• Perform data gathering, root cause analysis and performance trending in order to develop appropriate process control changes.
• Update and maintain documentation on process improvements and process performance

Food and General Merchandise Replenishment:

• Improve the in-stock levels in the DC and the stores - goal 95%.
• Run inbound and outbound orders:
• Manage adhoc requests made by stores for additional stock by ensuring that there is stock in the DC and that the outbound team place these orders.
• Track the orders placed by the Merchandise team.
• Provide feedback to the all stakeholders and Supply Chain teams on orders and their status.

Other Responsibilities:

• Monthly Reporting of all Supply Chain Projects, using operations data.
• To ensure that the required daily, weekly & monthly checks and balances are in place as per company requirements.
• Daily completion of the operations Dashboards.
• Ensure that all Scheduled Orders and Transfer Orders are received

Recent Achievements in role:

• Setting up Supplier Workshops to assist the stores and Distribution Centers.
• Improving process efficiency in the receiving area.
• Enable Masscash to consistently evaluate supplier delivery performance.

• Create and update promoter’s database accurately.
• Communicate bookings to Promoters.
• Receive stock for road manager.
• Assist with payroll of promoters.
• Demonstrate and provide information on promotion product/service
• Create a positive image and lead consumers to use it
• Distribute product samples, brochures, flyers etc.
• Set up booths or promotional stands and stock products
• Report on demonstration related information (questions asked, number of flyers and samples distributed)

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.