Rebecca Nkosi

• Calling and arranging customer deliveries
• Manage endorsements
• Handle customer complaints professionally
• Booking Clients for DC collections
• Filing
• Managing Emails
• Stock check and confirmation
• Administration related duties

• Managing Stock reports
• BOB champion

• Assist the DC Controller and DC Process Manager by driving daily productivity

• Follow up on incomplete and assigned tasks

• Drive KPI`s with focus on budget projection variances to be within unit growth targets

• Monitoring of all reports

• Reporting and Logging of system related calls and following up on the progress.

• In collaboration with the Management team, Drive and Improve DC Inventory accuracy, processes and efficiencies

• Build relationships with business partners.

• Identify opportunities to improve speed through DC and SLA improvements

• People Management: Effective CORE staffing and planning of resources daily

• Staff development plans in place, identifying training needs for both operational and performance development.

• Staff Performance Management.

• Outstanding customer service
• Merchandising
• Operating cash register, managing financial transactions and balancing drawers
• Achieving established goals
• Team work