Rebbeca Ramkalaway
MIDRANDS
Summary
Detail-oriented Debtors professional skilled in payment processing and customer account management. Generates accurate reports to track outstanding payments, ensuring timely collections and maintaining cash flow. Implements effective communication strategies to enhance customer relationships and resolve payment issues.
Overview
11
11
years of professional experience
Work History
Debtors
Qestmed (Pty) Ltd
Fourways
03.2016 - Current
- Achieved timely report generation to inform strategic decisions.
- Enhanced payment allocation processes resulting in improved accuracy.
- Secured timely payments through effective invoicing and statement management.
- Improved cash flow by following up with clients on overdue payments.
- Increased payment recovery rates through strategic SMS reminders.
- Expanded customer base by efficiently opening new accounts.
- Streamlined invoicing processes, reducing errors and delays.
- Facilitated quick resolutions of credit note processing, enhancing customer satisfaction.
- Resolved payment discrepancies swiftly, strengthening client relationships.
- Collaborated effectively with teams to meet organisational targets.
- Maintained a high standard of communication in handling customer complaints.
- Promoted a clean and safe working environment, reducing accident risks.
Admin
Acts Christian Church
03.2016 - 05.2016
- Sent SMS messages to congregation members.
- Responded to incoming calls promptly.
- Assisted with Sunday school activities.
Customer services
Selfast
12.2014 - 12.2014
- Picked and packed stock to ensure accurate order fulfilment and timely dispatch.
- Assisting customers.
- Marking stock.
- Reason for leaving: relocated to Johannesburg.
Education
Year matriculated - English, Afrikaans, Mathematics, Business Studies, History, Geography
Dunveria Secondary School
12-2014
Skills
- Payment processing
- Customer account management
- Problem solving
- Time management
- Team collaboration
- Willingness to learn
- Invoice generation
Custom Section
English
Personal Information
ID Number: 9512040141082
References
Qestmed
011 557 4400 - Angie Lotterie
Acts Christian Church
082 398 9578 - Jo-Anne
Selfast
033 342 8318 - Naren
Timeline
Debtors
Qestmed (Pty) Ltd
03.2016 - Current
Admin
Acts Christian Church
03.2016 - 05.2016
Customer services
Selfast
12.2014 - 12.2014
Year matriculated - English, Afrikaans, Mathematics, Business Studies, History, Geography
Dunveria Secondary School