Raphuti Johannes Makgae
Pretoria
Summary
Dynamic Hotel Manager with a proven track record at Thamaga Inn, excelling in guest services management and cash handling. Successfully developed marketing strategies that enhanced guest experiences and boosted event bookings. Fostered a collaborative work culture, driving team performance and morale through regular evaluations and constructive feedback.
Overview
14
14
years of professional experience
Work History
Hotel Manager
Thamaga Inn
02.2011 - 11.2024
- Developed and implemented marketing strategies to promote hotel services.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
Education
High School Diploma -
Motswatemeng High School
Lebotloane North West 04.2001 -
Skills
Cash handling
Guest experiences
Guest accommodations
Office and staff streamlining
Guest services management
Timeline
Hotel Manager
Thamaga Inn
02.2011 - 11.2024
High School Diploma -
Motswatemeng High School
04.2001 -