Raphuti Johannes Makgae
Pretoria
Summary
Dynamic Hotel Manager with a proven track record at Thamaga Inn, excelling in guest services management and cash handling. Successfully developed marketing strategies that enhanced guest experiences and boosted event bookings. Fostered a collaborative work culture, driving team performance and morale through regular evaluations and constructive feedback.
Overview
14
14
years of professional experience
Work History
Hotel Manager
Thamaga Inn
Pretoria, South Africa
02.2011 - 11.2024
- Developed and implemented marketing strategies to promote hotel services.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
Education
High School Diploma -
Motswatemeng High School
Lebotloane North West 04.2001 -
Skills
Cash handling
Guest experiences
Guest accommodations
Office and staff streamlining
Guest services management
Timeline
Hotel Manager
Thamaga Inn
02.2011 - 11.2024
High School Diploma -
Motswatemeng High School
04.2001 -