Prudence Nthabiseng Baloyi
Team Leader
Pretoria
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Pre Authorization Team Leader
Medscheme
12.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Prospective Reviewer
Medscheme
01.2024 - 11.2024
- Supported continuous improvement initiatives by actively participating in team meetings, trainings, and workshops focused on enhancing reviewer skills and processes.
- Enhanced team collaboration by regularly providing constructive feedback to fellow reviewers.
- Increased review accuracy by implementing a comprehensive training program for new reviewers.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
- Assisted management with identifying skill gaps among reviewers, developing targeted training programs aimed at boosting overall team performance.
Enrolled Nurse(Specialised Psychiatry Clinic)
Netcare Akeso Arcadia
01.2023 - 12.2023
- Acquired new skills by shadowing senior staff.
- Helped to administer oral, intramuscular and IV medications.
- Collaborated with health care team members in delivery of holistic care to patients.
- Followed plan of care provided by nursing staff to assist patient processes and outcomes.
- Collaborated with specialist practices to achieve primary education in multiple disciplines and further medical knowledge.
- Performed procedures consistent with standards set forth by school of nursing and completed education level.
- Built academic experiences through practical application of skills and critical thinking.
- Assisted nursing staff with patient admission, discharge and transfer.
- Utilised equipment safely for patient care as directed by nursing staff.
Enrolled Nurse (Trauma Unit)
Louis Pasteur Hospital
09.2021 - 12.2022
- Carefully read patient information to check for special conditions.
- Collaborated with health care team members in delivery of holistic care to patients.
- Supported medical staff to monitor and record patient status.
- Helped to administer oral, intramuscular and IV medications.
Enrolled Nurse (Trauma Unit and Surgical Clinic)
Kalafong Hospital
01.2012 - 08.2021
- Collaborated with health care team members in delivery of holistic care to patients.
- Supported medical staff to monitor and record patient status.
- Carefully read patient information to check for special conditions.
- Acquired new skills by shadowing senior staff.
- Monitored patients' vital signs and administered medication under supervision.
- Helped to administer oral, intramuscular and IV medications.
- Collaborated with specialist practices to achieve primary education in multiple disciplines and further medical knowledge.
- Performed procedures consistent with standards set forth by school of nursing and completed education level.
- Assisted nursing staff with patient admission, discharge and transfer.
- Built academic experiences through practical application of skills and critical thinking.
- Adjusted to varying individual patient care requirements throughout increasing treatment of patient populations.
- Maintained safe and comfortable environment for patients through regular cleaning and sanitising.
Education
BBA - Business Administration
Regenesys Business School
Pretoria 01.2025 - Current
Core Computer Skills course - Computer
Pretoria
ZA 02.2022 - 05.2022
Certificate of Higher Education - Nursing
SG Lourens Nursing College
ZA 01.2009 - 12.2012
Matric - Senior certificate
Ngaka Maseko High School
ZA 01.2007 - 12.2007
Skills
Teamwork and collaboration
Quality improvement
Performance improvement
Process improvement
Additional Information
Debbie Laubscher
Manager
0827708997
Sibongile Masekoameng
Team Leader
0769916929
Timeline
BBA - Business Administration
Regenesys Business School
01.2025 - Current
Pre Authorization Team Leader
Medscheme
12.2024 - Current
Prospective Reviewer
Medscheme
01.2024 - 11.2024
Enrolled Nurse(Specialised Psychiatry Clinic)
Netcare Akeso Arcadia
01.2023 - 12.2023
Core Computer Skills course - Computer
Pretoria
02.2022 - 05.2022
Enrolled Nurse (Trauma Unit)
Louis Pasteur Hospital
09.2021 - 12.2022
Enrolled Nurse (Trauma Unit and Surgical Clinic)
Kalafong Hospital
01.2012 - 08.2021
Certificate of Higher Education - Nursing
SG Lourens Nursing College
01.2009 - 12.2012
Matric - Senior certificate
Ngaka Maseko High School
01.2007 - 12.2007
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