Matseke Jeanett Ramphelane
Germiston
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
13
13
years of professional experience
Work History
Technical Authorization Team Leader
LiquidCapital
01.2017 - Current
- Assessing technical claims
- Authorizing service and maintenance claim
- Loading and updating claims
- Assessing fleet vehicles (ADT)
- Supervisor approvals & override rejected claims
- Assessing SA warranty claims & Renault warranty claims
- Submitting call Centre daily report
- Making sure everything run smooth on the floor
Qualified Technician
Renault East Rand
01.2015 - 01.2017
- Vehicle maintenance service, repairs and basic electrical
- Engine rebuild
- Gearbox rebuild
Apprentice (Motor Mechanic)
Renault East Rand
01.2012 - 01.2015
- L1-L4 (Apprenticeship program)
- Vehicle maintenance service, repairs and basic electrical
- Engine rebuild
- Gearbox rebuild
Education
Matric -
Kgoloko High School
01.2006
RE5
Moonstone
01.2022
Motor Trade Test
Imperial Training Centre (ITTA)
01.2015
Electrotechnics, Engineering science, Mathematics, Industrial Engineering, Electro Trade Theory & Power
Ekurhuleni West College
01.2011
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work planning
PERSONAL DETAILS
Home Language: Sepedi
Other Language: English & Zulu
References
- Hendrik, Bronkhorst, Supervisor, 011 663 7000, 066 205 4403, LiquidCapital
- Kooshen, Naidoo, Authorization Call Centre Manager, 011 663 7000, 083 301 8475, LiquidCapital
Timeline
Technical Authorization Team Leader
LiquidCapital
01.2017 - Current
Qualified Technician
Renault East Rand
01.2015 - 01.2017
Apprentice (Motor Mechanic)
Renault East Rand
01.2012 - 01.2015
RE5
Moonstone
Motor Trade Test
Imperial Training Centre (ITTA)
Electrotechnics, Engineering science, Mathematics, Industrial Engineering, Electro Trade Theory & Power
Ekurhuleni West College
Matric -
Kgoloko High School
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