Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
priscilla mpaka
Open To Work

priscilla mpaka

Branch Advisor
Boksburg

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site
Location: Boksburg , Gauteng
Open to relocation: No

Summary

Dynamic Branch Advisor at FNB with a strong focus on compliance and customer satisfaction. Expert in branch operations and loan processing, consistently enhancing service standards. Proven ability to resolve customer issues efficiently while supporting KYC requirements, driving operational excellence and fostering lasting client relationships.

Overview

3
3
years of professional experience

Work History

Branch Advisor

FNB
07.2023 - Current
  • Processed branch transactions accurately while maintaining compliance with banking procedures and service standards.
  • Assisted customers with account queries, product information, and issue resolution in fast-paced branch environment.
  • Supported daily branch operations, including documentation, filing, and account maintenance tasks.
  • Verified customer information and prepared records to support KYC and onboarding requirements.

Education

Higher Certificate:Human Resource Management - Human Resources Management

IQ Academy
Johannesburg
01-2024

Diploma - Marketing Management

IMM(School of Marketing)
Johannesburg
10-2002

Skills

Branch operations

Compliance awareness

Loan processing

Financial product sales

Timeline

Branch Advisor

FNB
07.2023 - Current

Higher Certificate:Human Resource Management - Human Resources Management

IQ Academy

Diploma - Marketing Management

IMM(School of Marketing)
priscilla mpakaBranch Advisor