Summary

Overview

Work History

Skills

Timeline

Primrose Mutemererwa

Waitress

Harare

Summary

Proven to excel in high-pressure environments, enhanced guest experiences at Spur Steak Ranches by leveraging strong multitasking abilities and comprehensive menu knowledge. Expertise in customer service and dining area maintenance significantly contributed to maintaining high service standards, showcasing ability to manage guest relations and uphold cleanliness with a team-oriented approach.

Overview

11

11

years of professional experience

Work History

Waitress

Spur Steak Ranches

Johannesburg

01.2013 - 12.2019

Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Kept server areas clean and stocked to increase efficiency while working tables.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Baby Sitter

Self-employed

Middleburg, South Africa

01.2019 - 03.2024

Taught children to organize toys, wash hands, and share by leading by example.
Played games, worked on puzzles, and read books to young children.
Maintained a clean and organized environment to ensure the well-being of children under care.
Communicated positively with children and guardians.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Prepared healthy, age-appropriate snacks and meals.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Reassured children when upset providing emotional support and stability.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Skills

Customer Service

Timeline

Baby Sitter - Self-employed

01.2019 - 03.2024

Waitress - Spur Steak Ranches

01.2013 - 12.2019