PRECIOUS DIMAKATSO TSWAI
Soshanguve
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
5
5
years of post-secondary education
Work History
Receptionist
Maria Rantho Clinic
Tshwane
06.2024 - 07.2024
- Retrieval of files
- Opening new files
- Registering patients on PHC register
- Assisted in streamlining office operations, contributing to a 15% reduction in processing times for receptionist work at Maria Rantho Clinic.
- Greeted patients warmly upon arrival at the clinic.
- Assisted with administrative tasks to support clinic operations.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
- Verified visitors' identification cards before allowing access to the building.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
Business
Tshwane North TVET College
Tshwane, South Africa 01.2022 - 09.2025
Matric Certificate - High School Diploma
Sebitja Senior Secondary
Polokwane , South Africa 01.2021 - 12.2021
Skills
- Time management
- Microsoft Office
- File management
- Document management
- Data entry accuracy
- Administrative support
- Customer relationship management
- Conflict resolution
- Record keeping
- Attention to detail
- Organizational skills
- Data entry
Accomplishments
Assisted in streamlining office operations, contributing to a 15% reduction in processing times for receptionist work.
Hobbies and Interests
- Volunteering
- Reading
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Languages
Sepedi
First Language
English
Upper Intermediate
B2
Timeline
Receptionist
Maria Rantho Clinic
06.2024 - 07.2024
Business
Tshwane North TVET College
01.2022 - 09.2025
Matric Certificate - High School Diploma
Sebitja Senior Secondary
01.2021 - 12.2021