Pravanee Moodley
Summary
Hi, I'm Pravanee a former cabin crew member and trainer with great relationship-building talents. I am now pursuing a master's in industrial psychology. I am excited to learn as much as I can in this intriguing field!
Overview
20
20
years of professional experience
Work History
ADHOC TRAINING CO-ORDINATOR/ FACILITATOR
2000 Simunye Security Training Academy
01.2020 - 01.2023
- Plan, coordinate, and conduct training, assess skills, create and update training material, collaborate with trainers and director for the efficient running of training programs, negotiate with vendors, suppliers, SASSETA, and PSIRA, capture learner details, maintain training records, print certificates, office management, inspect training classrooms, report writing.
- Developed customized training materials, enhancing participant comprehension and retention of key concepts.
- Evaluated participant progress through ongoing assessments to ensure mastery of course objectives before concluding each session.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Cabin Crew Trainer
South African Airways
01.2017 - 08.2020
- Coordinate, plan, and conduct cabin safety and emergency procedures, train and assess skills for cabin crew, flight deck crew, ground staff, external airlines, and private customers, book and inspect training classrooms and devices, trainee induction, develop and update training programs, assessments, training material, and documentation, report writing, training administration, office management, customer service, lead and coach delegates, mentor co-workers, communicate with daily operations, management, and other departments regarding training trends, learner skills performance, training effectiveness, and all other training-related matters, conduct research, capture learner details, and print certificates.
- Provided personalized coaching to enhance individual strengths and address areas needing development among trainees.
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Reduced onboard incidents through the implementation of effective emergency response drills and conflict resolution strategies.
- Contributed to increased staff retention rates by fostering a supportive learning environment for all trainees.
Cabin Crew Member
South African Airways
01.2003 - 07.2017
- Cabin crew member on domestic, regional, and international routes
- Responsible for face-to-face customer service, duty-free sales, report writing, onboard first aid, firefighting, security, safety, and comfort of passengers
- Involved with various SAA marketing campaigns and represented the airline in multiple Skytrax flights.
- Welcomed passengers aboard and provided overview of safety procedures.
- Answered passengers' questions about flight, aircraft and destination.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
- Used excellent customer service skills in addressing passengers' needs.
Education
MCOM Industrial and Organisational Psychology- NQF 9 -
UNIVERSITY OF PRETORIA
01.2024
BCOM Hons Industrial and Organisational Psychology- NQF 8 -
UNISA
01.2022
BCOM Industrial and Organisational Psychology- NQF 7 -
UNISA
01.2021
Train the Trainer -
KHULISANI TRAINING ACADEMY
01.2019
Advanced Facilitator - NQF level 5 -
KHULISANI TRAINING ACADEMY
01.2018
Assessor - NQF level 5 -
KHULISANI TRAINING ACADEMY
01.2018
Moderator - NQF level 6 -
KHULISANI TRAINING ACADEMY
01.2018
Safety Management Systems for Airlines -
IATA TRAINING
01.2017
Skills
- Emerging I/O Psychologist
- Training
- Communication
- Research
- Customer Service
- Adaptability
- Continuous Improvement
- Consensus Building
Timeline
ADHOC TRAINING CO-ORDINATOR/ FACILITATOR
2000 Simunye Security Training Academy
01.2020 - 01.2023
Cabin Crew Trainer
South African Airways
01.2017 - 08.2020
Cabin Crew Member
South African Airways
01.2003 - 07.2017
MCOM Industrial and Organisational Psychology- NQF 9 -
UNIVERSITY OF PRETORIA
BCOM Hons Industrial and Organisational Psychology- NQF 8 -
UNISA
BCOM Industrial and Organisational Psychology- NQF 7 -
UNISA
Train the Trainer -
KHULISANI TRAINING ACADEMY
Advanced Facilitator - NQF level 5 -
KHULISANI TRAINING ACADEMY
Assessor - NQF level 5 -
KHULISANI TRAINING ACADEMY
Moderator - NQF level 6 -
KHULISANI TRAINING ACADEMY
Safety Management Systems for Airlines -
IATA TRAINING
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