Summary
Overview
Work History
Education
Skills
Certification
Timeline
Software
Generic

Pontsho Lebea

Boksburg

Summary

Dedicated worker with exceptional problem-solving skills, genuine love of statistics and keen eye for detail. Quick to identify patterns among vast reams of data. Innovative thinker with great communication skills. Analytical thinker leverages problem-solving skills to drive continuous improvement. Works cross-functionally to adapt systems to changing business needs and formulate winning solutions. Motivated Data engineer, energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.

Overview

12
12
years of professional experience
1
1
Certification

Work History

MI\BI Data and Insights Specialist

Absa Bank
07.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Develop and maintain BI solutions, including data models, ETL processes, and dashboards.
  • Utilize BI tools like Power BI, Tableau, or similar platforms.
  • Continuously improve BI tools and processes.
  • Work closely with business stakeholders to understand their data needs.
  • Communicate findings and insights clearly to non-technical stakeholders.
  • Provide training and support to users of BI tools.

Data engineer

Blue label telecoms
04.2022 - 06.2023
  • Analyse and organize raw data
  • Build data systems and pipelines
  • Evaluate business needs and objectives
  • Interpret trends and patterns
  • Conduct complex data analysis and report on results
  • Prepare data for prescriptive and predictive modelling
  • Build algorithms and prototypes
  • Combine raw information from different sources
  • Explore ways to enhance data quality and reliability
  • Identify opportunities for data acquisition
  • Develop analytical tools and programs
  • Collaborate with data scientists and architects on several projects

Business intelligent Analyst

FNB(Ebucks)
02.2021 - 04.2022
  • Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources
  • Assesses market strategies by analysing related products, markets, or trends
  • Uses business intelligence data and tools to identify and monitor current and potential customers
  • Identifies markets for future product development and methods to improve sales of existing products by analysing technology trends
  • Compiles business intelligence or trends to support actionable recommendations
  • Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals
  • Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders
  • Performs other related duties as assigned.

Application Support Analyst

FNB(Ebucks)
02.2012 - 07.2018
  • Possessing specialist knowledge of operating systems, devices, applications, and software
  • Providing technical support to teams within the organisation, and to external clients when required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customised training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organisation's systems
  • Developing reports for teams across the business

Junior Data Scientist(Short_term contract)

Knowledge Integration Dynamics
01.2018 - 06.2018
  • Ask the right questions to understand the problem
  • Extract data from multiple data sources
  • Clean the data and remove all the noise
  • Integrate and Load Data to a centralized location (if needed)
  • Perform exploratory Data Analysis on the data loaded
  • Choose the right Predictive or Machine Learning model for the problem
  • Apply those models and extract meaningful insights
  • Measure and improve results (if needed)
  • Present final results to a senior and make adjustments based on the feedback
  • Repeat the process to solve the problem

Data Science Intern(Contract)

Tracker Connect
02.2017 - 12.2017
  • Extracting data from the DB using sql code
  • Cleaning data meaning removing duplicates, missing values imputation, and creating data partitions to obtain training and testing set from the data
  • Model building, Data manipulation and Machine learning
  • Development of algorithms to suit business needs
  • Perform machine-learning algorithms on untouched data
  • Creating BI report for internal and external clients using ssrs
  • Tell stories using insights extracted from data using visualization

Education

Bachelor of Science - Mathematical statistics with machine learning

Witwatersrand
2024

BSc Honors - Statistics

University of Limpopo
2015

BSc - Mathematics and Computer Science

University of Limpopo
2014

Makala secondary School
2007

Microsoft Data Science Professional Certificate, Gijima Data Cleaning -

July 2017

Skills

  • R, R Studio
  • Advance Excel
  • SQL Server
  • Power BI
  • QlikView
  • Data stage(ETL)
  • Matillion(ETL)
  • SAS
  • Azure
  • C (Basic)
  • Linux(putty)
  • Teradata
  • Snowflake
  • Netezza
  • Business requirements gathering
  • Agile methodology
  • Data insight presentation
  • Data visualisation
  • ETL development

Certification

  • ETL (extract transform and load) training20461: Querying Microsoft SQL Server 2014
  • 20462: Administering Microsoft SQL Server 2014
  • 20463: Implementing Data Warehouse with SQL Server 2014
  • Microsoft Data Science Professional Certificate, Gijima

Timeline

MI\BI Data and Insights Specialist

Absa Bank
07.2023 - Current

Data engineer

Blue label telecoms
04.2022 - 06.2023

Business intelligent Analyst

FNB(Ebucks)
02.2021 - 04.2022

Junior Data Scientist(Short_term contract)

Knowledge Integration Dynamics
01.2018 - 06.2018

Data Science Intern(Contract)

Tracker Connect
02.2017 - 12.2017

Application Support Analyst

FNB(Ebucks)
02.2012 - 07.2018

Bachelor of Science - Mathematical statistics with machine learning

Witwatersrand

BSc Honors - Statistics

University of Limpopo

BSc - Mathematics and Computer Science

University of Limpopo

Makala secondary School

Microsoft Data Science Professional Certificate, Gijima Data Cleaning -

Software

Python, R studio

Pontsho Lebea