Results-driven Sales Person with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.
Humanitix is an ethical ticketing alternative which donates 100% of our profits to children's literacy programs.
As a Sales Development Representative, I was responsible for:
- Spreading the word about our platform through cold calling, emailing and connecting with prospective clients
- Setting up a date and time where we can show them the benefits and functionalities of Humanitix
- Becoming proficient with Hubspot CRM
- Liaising with Business Development Representatives and carrying information over before a product demonstration
- Achieving daily and monthly KPI's
- Working closely with managers and team mates to improve my pitch
- Becoming comfortable with working fully remotely
Advanced to representative position with a focus on converting leads to sales of technology solutions to the higher education segment. First line of sales representation to prospective customers both locally and outside SA. Planning strategies to meet sales targets and expand company market share, in collaboration with account managers.
Key Responsibilities
• Identifying prospective customers, introducing products and arranging sales demonstrations
• Planning strategies to meet targets, analysing customer needs, market, industry and competitive trends.
• Pipeline management, report submission, coordination and support of sales teams
• Customer Relations Management system administration
• Building and maintaining customer relationships
• Monitoring competition and providing feedback
• Full sale process and support (demonstrations, negotiations, contracts)
Highlights
• Building on prior experience and established skills to drive sales processes and customer relations to a new level.
• Ability to function more independently and primary responsibility to close sales.
• Further development of skills to maintain customer satisfaction levels and relationships.
Team and Leadership Communication
undefinedSales Excellence (Sales Guru)
Sales Excellence (Sales Guru)
Presentation Skills Workshop (Staff Training)
Tele Sales Training Workshop (Staff Training)
FOUNDATIONS IN PROJECT MANAGEMENT (GOOGLE/Coursera)
ENTIRE MBA IN ONE COURSE (Udemy)
INBOUND SALES CERTIFICATION (HubSpot)