Experienced professional with a background in Customer Service, Sales and Hospitality. Demonstrated proficiency in various aspects of the service industry, including bartending, event coordination and client relations. Skilled in multitasking, problem-solving and maintaining high standards of quality and efficiency, Proven ability to adapt to diverse environments and work collaboratively within teams to achieve common goals.
Humanitix is an ethical ticketing alternative which donates 100% of our profits to children's literacy programs.
As a Sales Development Representative, I was responsible for:
Reference: Aristo Grobler +27 60 861 9899, aristo.grobler@gmail.com
Advanced to representative position with a focus on converting leads to sales of technology solutions to the higher education segment. First line of sales representation to prospective customers both locally and outside SA. Planning strategies to meet sales targets and expand company market share, in collaboration with account managers.
Key Responsibilities
• Identifying prospective customers, introducing products and arranging sales demonstrations
• Planning strategies to meet targets, analysing customer needs, market, industry and competitive trends.
• Pipeline management, report submission, coordination and support of sales teams
• Customer Relations Management system administration
• Building and maintaining customer relationships
• Monitoring competition and providing feedback
• Full sale process and support (demonstrations, negotiations, contracts)
Highlights
• Building on prior experience and established skills to drive sales processes and customer relations to a new level.
• Ability to function more independently and primary responsibility to close sales.
• Further development of skills to maintain customer satisfaction levels and relationships.
Reference: Odette Grobler +27 61 448 1159/odette.grobler@gmail.com
Communication
Sales Excellence (Sales Guru)
Sales Excellence (Sales Guru)
Presentation Skills Workshop (Staff Training)
Tele Sales Training Workshop (Staff Training)
FOUNDATIONS IN PROJECT MANAGEMENT (GOOGLE/Coursera)
ENTIRE MBA IN ONE COURSE (Udemy)
INBOUND SALES CERTIFICATION (HubSpot)