PHUMZILE MATHIBELA
Mpumalanga,eMBALENHLE
Summary
Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to a Group office long-term. Self-starting Front Desk Coordinator with 3 years of experience and training in leadership. Proactive problem-solver with dedication to individualized client relationships and workplace organization. Driven Store supervisor successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
12
12
years of professional experience
Work History
Front Office Administrative Assistant
Matimba Rigging And Training
01.2021 - Current
- Meeting and Greeting Clients courteously and directing them to the appropriate personnel.
- Efficiency by organizing and maintaining filing systems.(Ensuring filing and documents are kept up to date.)
- Managed document control processes by updating data base and Archiving important documents for easy retrieval.
- Managing appointment schedules.
- Handling incoming phone calls.(SWTCH BOARD)
- Streamlined communication for management by reviewing correspondence.
- Safeguarded company information by maintaining strict confidentiality in all matters related to client accounts and internal operations.
- SAGEONE ACCOUNTING(invoicing,allocating payments,doing quotations,updating statemnts for clients).
Store Supervisor
Truworths
12.2013 - 09.2019
- Develop a positive work environment by fostering teamwork,providing regular feedback, and acknowledging employees.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Supervised daily store activities to ensure smooth operations,proper staffing levels, and adequate inventory control.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Reduced shrinkage rates through diligent monitoring of inventory movement, conducting regular audits, and training staff on loss prevention techniques.
Safety Watcher
De-Tect Unit Inspection
09.2012 - 10.2012
- Observing Hot work for detection of fire during hot work operations.
- Implemented safety protocols, ensuring a safe working environment for all employees.
Education
Beauty.cosmetic & Personal Care
CLAWNEST BEAUTY SERVICES
EMbalenhle, South Africa02.2024
FIRST AID LEVEL 1&2,SHE REP,FIRE WATCHER,STOREMAN,
MATIMBA RIGGING AND TRAINING
SECUNDA01.2023
Computer Literacy, Store Supervisor(admin Book)
Truworths Head Office
Pretoria10.2014
High School Diploma -
K.I TWALA SENIOR SECONDARY SCHOOL
EmbalenhlaSouth Africa12.2009
Skills
- Maintaining records
- Scheduling appointments
- File Organization
- Document Management
- Reception duties
- Call forwarding
- Filing
- Customer Service
- Basic accounting
Timeline
Front Office Administrative Assistant
Matimba Rigging And Training
01.2021 - Current
Store Supervisor
Truworths
12.2013 - 09.2019
Safety Watcher
De-Tect Unit Inspection
09.2012 - 10.2012
Beauty.cosmetic & Personal Care
CLAWNEST BEAUTY SERVICES
FIRST AID LEVEL 1&2,SHE REP,FIRE WATCHER,STOREMAN,
MATIMBA RIGGING AND TRAINING
Computer Literacy, Store Supervisor(admin Book)
Truworths Head Office
High School Diploma -
K.I TWALA SENIOR SECONDARY SCHOOL
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