Gabriel Mashilo
eMbalenhle
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Automotive Technician
Modipi Car Doctor (Pty) Ltd
03.2020 - Current
- Facilitated cross-functional collaboration for improved decision-making processes within the organization
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings
- Implemented business strategies, increasing revenue, and effectively targeting new markets
- Managed daily operations while overseeing multiple locations to foster increased productivity
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Reduced operational risks while organizing data to forecast performance trends
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Delivered services to customer locations within specific timeframes
- Developed and maintained courteous and effective working relationships
- Managed time efficiently to complete all tasks within deadlines
- Resolved problems, improved operations, and provided exceptional service
- Identified issues, analyzed information, and provided solutions to problems
- Self-motivated, with a strong sense of personal responsibility
- Excellent communication skills, both verbal and written
- Proven ability to learn quickly and adapt to new situations
- Interacted well with customers to build connections and nurture relationships
Grinder
Arc Force Labour Hire (Pty) Ltd
08.2018 - 09.2018
Driver
Pro Plastic
06.2011 - 04.2012
Welder
Hipro Construction
11.2010 - 05.2011
Welding Assistance
D&M And Kentz
08.2010 - 09.2010
Education
No Degree - Basic Manual Arc and Gas Tungsten Arc Welding
Germiston Training Centre
Skills
- Financial Oversight
- Revenue Forecasting
- Problem-solving aptitude
- Story pitching
- Self-Motivation
- Goal Setting
- Business Planning
- Business Growth Initiatives
- Team building
- Decision-Making
Timeline
Automotive Technician
Modipi Car Doctor (Pty) Ltd
03.2020 - Current
Grinder
Arc Force Labour Hire (Pty) Ltd
08.2018 - 09.2018
Driver
Pro Plastic
06.2011 - 04.2012
Welder
Hipro Construction
11.2010 - 05.2011
Welding Assistance
D&M And Kentz
08.2010 - 09.2010
No Degree - Basic Manual Arc and Gas Tungsten Arc Welding
Germiston Training Centre
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