Phumlani Mnisi
Money Market Agent
Johannesburg,Soweto
Summary
My aim is to be the best administrator through learning and growing on how to utilize data analysis to oversee the daily operations of the business. Experience of a minimum of one year in administration and sales has developed my skills and enhanced my knowledge and changed my mindset, I'm more curious and pay attention to detail and goal-oriented. I'm organized and dependable candidate, I'm good at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Money Market Agent
ShopRite
07.2024 - Current
- Inform potential customers about the service rendered by the company
- Assist customers with registering them into the money market account and opening accounts for them
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Establish a strong customer relationship, building recommendations and loyalty.
- Maintain a comprehensive product and service knowledge for accurate, informative customer advice.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assist with till packing and also assist with finances at the cash office like cash float.
SALES REPRESENTATIVE CALL CENTER
ROSEBANK COLLEGE
1 2024 - 3 2024
- Conduct outbound calls to students to encourage and assist with registration
- Provide detailed information about available courses, benefits and registration procedures
- Address enquiries and concerns effectively to ensure a positive customer experience
- Utilize persuasive sales technique to meet and surpass daily target
- Maintain accurate and detailed records of all interactions in the system
- Participate in ongoing training to enhance sales and communication skills
- Collaborate with sales team to develop effective strategies to increase student enrollment.
STORE ASSISTANT
PICK N PAY WOODMEAD
12.2017 - 01.2018
- Facilitate customer shopping by helping locate specific products
- Replenish product inventory
- Direct customers to managers for issues of hand
- Answer inquires
- Keep the store clean and neat by the shelves.
Education
Bachelor of Business Administration -
ROSEBANK COLLEGE
GRADE 12 - undefined
SENAOANE SECONDARY SCHOOL
Skills
Clear Verbal and written Communication
Administrating and Organizing
Time Management
Great Analytics
Computer Literacy
Customer Service
Critical Thinking
Problem Solving
Clear Verbal and written Communication
Additional Information
Driving license code 10
References
Anelisa Bali
Line manager 0783815395
Rosebank college
Sibongile
Manager 0659124146
Pick n Pay
Shoprite
0112131960
Timeline
Money Market Agent
ShopRite
07.2024 - Current
STORE ASSISTANT
PICK N PAY WOODMEAD
12.2017 - 01.2018
SALES REPRESENTATIVE CALL CENTER
ROSEBANK COLLEGE
1 2024 - 3 2024
Bachelor of Business Administration -
ROSEBANK COLLEGE
GRADE 12 - undefined
SENAOANE SECONDARY SCHOOL
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