Nolwazi Zami Khumalo
Human Resource Assistant
Ladysmith
Summary
I am an ambitious woman who is prepared to achieve the desired goals of the job description. I am confident that I can bring the same level of high performance to your organization. Beyond that, I am someone who knows how to set goals and achieve them and have a proven track record of being able to conceive, develop and execute strategies.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
6061
6061
years of post-secondary education
2
2
Languages
Work History
Money Market clerk
Checkers
2025 - Current
- Company Overview: The Square Mica Ladysmith
- Manage transactions with customers using cash registers, handling securities transactions, verifying financial data, and ensuring compliance with relevant regulations.
- Processing and compiling data, preparing reports, and managing documentation related to financial operations.
- Assisted in maintaining a clean and organized store environment, contributing to a positive shopping experience for customers.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Demonstrated adaptability by taking on additional responsibilities during busy periods or staff absences.
- Streamlined inventory management through effective organization and tracking of products.
Till packer, Cashier
Checkers
06.2024 - 03.2025
- Company Overview: The Square Mica Ladysmith
- Manage transactions with customers using cash registers.
- Scan goods and ensure pricing is accurate.
- Collect payments whether in cash or credit.
- Issue receipts, refunds, change or tickets.
- Redeem stamps.
- Cross-sell products and introduce new ones.
- Resolve customer complaints, guide them and provide relevant information.
- Greet customers when entering or leaving the store.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report any discrepancies.
- Bag, box or gift-wrap packages.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Conducted quality control checks, ensuring all outgoing packages met company standards.
Human Resources Management Trainee
Department of Public Works
04.2022 - 09.2023
- Company Overview: North Coast Region Department of Public Works
- Attend all HRM queries.
- Ensure that all documents are submitted on time.
- File documents in appropriate personnel file.
- Receive, verify EPMDS.
- Capture EPMDS in terms of creating and amend files.
- Implement conditions of service services benefit (Leave, pension, allowance and terminations).
- Co-ordinate skills development and forward to HRD.
- Capture leave on Persal.
- Compiling HR Costing.
- Established an inclusive workplace culture through workshops, seminars, and programming focused on diversity awareness and appreciation.
- Assisted in the administration of employee benefits programs, ensuring accuracy and compliance with applicable regulations.
- Assisted in the development of succession planning strategies to ensure a seamless transition for key roles within the organization.
- Maintained up-to-date knowledge of labor laws to support policy creation and ensure organizational adherence to legal requirements.
- Participated in leadership development programs providing valuable insights into strategic decision-making processes within Human Resources Management.
- Improved HR department efficiency by streamlining recruitment, selection, and orientation procedures.
- Monitored key HR metrics, identifying areas of improvement for increased effectiveness within the department.
- Assisted in developing comprehensive training programs for continuous employee development and skill improvement.
- Developed a streamlined onboarding process that reduced time-to-productivity for new hires while improving overall satisfaction levels among incoming employees.
- Aided in the establishment of fair compensation structures based on market research and internal equity assessments.
- Created targeted recruitment campaigns that attracted top talent from various industries resulting in a diverse pool of candidates for open positions.
- Conducted thorough job analyses for accurate position descriptions and salary recommendations.
- Enhanced employee engagement by implementing new onboarding processes and team-building activities.
- Facilitated open communication channels between management and employees to address concerns and promote positive work culture.
- Managed employee relations cases, resolving conflicts while maintaining confidentiality and professionalism.
- Supported HR managers with performance appraisal processes, ensuring timely feedback and effective goal setting for staff members.
- Contributed to workforce planning initiatives by analyzing turnover trends and forecasting staffing needs.
- Collaborated with cross-functional teams on projects related to talent acquisition, diversity, inclusion, retention strategies, and other HR initiatives.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Answered phone and performed clerical duties to assist human resources department.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Informed applicants about job conditions and benefits.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Contacted references and performed background checks.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Store Assistant
@Opulent LIVING Interiors, Home ware & Gift Store
08.2019 - 03.2022
- Ensuring high level of customer's satisfaction through excellent service.
- Meeting sales goals.
- Developing store strategy to raise customer's pool.
- Attending all customer's queries.
- Complete store administration and ensure compliance with policies and procedures.
- Greeted customers entering store and offered assistance with requirements.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Personal Assistant of Secretary General of ICOSA
Independent Civic Organization of South Africa
10.2016 - 09.2018
- Scheduling of the meetings, booking the boardroom.
- Compiling minutes of the meeting.
- Screening phone calls, inquiries and requests.
- Meeting and greeting visitors at all levels of seniority.
- Organizing and maintaining diary and making appointments.
- Organizing and attending meetings and ensuring the SG is prepared.
- Producing documents and reports and presentations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Education
Bachelor of Commerce - Human Resource Management
University of South Africa
09-2025
Higher Certificate - Banking
University of South Africa
05-2022
Human Resource Management N6 certificate - undefined
Mnambithi TVET College
National Senior Certificate - Commerce
Klipriver High School
12-2012
Skills
Driven professional
Active listener
Results-driven
Willingness to lead
Effective team contributor
Strategic planning
Effective time management
Proficient in stress management techniques
Effective problem resolution
Basic financial literacy
Proficient in written expression
Documenting meeting minutes
Strong attention to detail
Effective verbal communication
Strong relationship-building abilities
Effective leadership
Adaptability to change
Effective pressure management
Leadership abilities
Professional etiquette
Reliability and trustworthiness
Data recording
Customer support proficiency
Attention to detail
Cognitive awareness
Proficient in computer applications
Excel proficiency
Experienced in document creation using Microsoft Word
Proficient in Microsoft Outlook
Data management
Slide deck creation
<Enter your own>
- Willing To Relocate: Yes
- Driving License: C1 with PDP
- Availability: 2 weeks notice
Previous Work Experience
- Department of Public Works (North Coast Region), Human Resources Management Trainee, 2022-04-01, 2023-09-29, Contract ended, Attend all HRM queries, Ensure that all documents are submitted on time, File documents in appropriate personnel file, Receive, verify EPMDS, Capture EPMDS in terms of creating and amend files, Implement conditions of service services benefit (Leave, pension, allowance and terminations), Co-ordinate skills development and forward to HRD, Capture leave on Persal, Compiling HR Costing, verify personnel allowance, Deductions, increments on the Persal function, Sorting and screening of the application documents (Z83 and CV), Capturing of the application documents, Pension case Management of retired officials, Allowance/Stipend payment (EPWP), Employment appointment, capturing on Persal, Compile IOD reports and follow ups
- @Opulent LIVING Interiors, Home ware & Gift Store, Store Assistant, 2019-08-13, 2022-03-31, New job, Ensuring high level of customer's satisfaction through excellent service, Meeting sales goals, Developing store strategy to raise customer's pool, Attending all customer's queries, Complete store administration and ensure compliance with policies and procedures
- Independent Civic Organization of South Africa, Personal Assistant of Secretary General of ICOSA, 2016-10-11, 2018-09-30, Financial matters, Scheduling of the meetings, booking the boardroom, Compiling minutes of the meeting, Screening phone calls, inquiries and requests, Meeting and greeting visitors at all levels of seniority, Organizing and maintaining diary and making appointments, Organizing and attending meetings and ensuring the SG is prepared, Producing documents and reports and presentations
Contact Numbers
- Primary, 0607076739
- Alternative, 0768131893
- Alternative, 0796242009
Driving License
C1, with PDP
References
- Ms. N. Mbatha, Admin Manager, 0366381760
- Mr. S. Phoswa, Facilitator, 0786341191, phoswas@africalearn.co.za
- Ms. F.S. Mkhulise, HR Supervisor (Mentor), 0723830067, Silindile.Mkhulise@kznworks.gov.za
- Mrs. N. Mazibuko, Chief Executive Officer (Former Employer), 0835246860, 0366387700, Nomzamo.Mazibuko@kzndoe.gov.za
- Mr. M.K. Lesholi, General Secretary (Former Employer), 0780294066, klaaslesholi@gmail.com
Timeline
Till packer, Cashier
Checkers
06.2024 - 03.2025
Human Resources Management Trainee
Department of Public Works
04.2022 - 09.2023
Store Assistant
@Opulent LIVING Interiors, Home ware & Gift Store
08.2019 - 03.2022
Personal Assistant of Secretary General of ICOSA
Independent Civic Organization of South Africa
10.2016 - 09.2018
Human Resource Management N6 certificate - undefined
Mnambithi TVET College
Money Market clerk
Checkers
2025 - Current
Bachelor of Commerce - Human Resource Management
University of South Africa
Higher Certificate - Banking
University of South Africa
National Senior Certificate - Commerce
Klipriver High School