Phumlani Mkhize
Durban
Summary
Dynamic hospitality professional with a proven track record at Wimpy Kwadukuza Mall, excelling in customer service and decision-making. Adept at multitasking and order management, consistently enhancing guest relations and driving sales through effective upselling techniques. Committed to maintaining cleanliness and attention to detail, ensuring a superior dining experience.
Overview
8
8
years of professional experience
6
6
Certification
Work History
Waitor
Attikos Meditrranean Grill
2023.10 - Current
Waitor
Manager
Wimpy Kwadukuza Mall
2021.12 - 2023.10
Manager
Waitron
Beachbums
2018.01 - 2021.12
Waitor
Education
No Degree - Sales
Lukhasa
Ndwedwe2026-06
Skills
Strong multitasking
Time management
Customer service
Attention to detail
Cleanliness
Order taking
Decision-making
Order management
Guest relations
Upselling techniques
Certification
.Food safey
.Health and safety
.Wimpy guest experience
.Wimpy brand training
.Coffee basics
.Occupational health and safety representative
Languages
English
Timeline
Waitor
Attikos Meditrranean Grill
2023.10 - Current
Manager
Wimpy Kwadukuza Mall
2021.12 - 2023.10
Waitron
Beachbums
2018.01 - 2021.12
No Degree - Sales
Lukhasa