Job Search Status
Open to workDesired start date: Immediately
Open To Work
Phiwukuthula Ziyanda Mamba
Front Desk And Administration
Pietermaritzburg
Work Preference
Summary
Dynamic professional with a proven track record at Motruck, excelling in customer service and support. Recognized for maintaining accurate cash balances and enhancing customer relations through effective communication and empathy. Skilled in data management and office operations, demonstrating strong work ethic and attention to detail in fast-paced environments.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Administrator
Hydraulic and Engineering
Pietermaritzburg
2026 - Current
- Coordinated daily administrative tasks to ensure efficient office operations.
- Managed scheduling and communication between engineering teams and clients.
- Maintained organized filing systems for project documentation and reports.
- Supported the implementation of process improvements within administrative workflows.
Cashier and Receptionist
Motruck
Eswatini
2022 - 2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to enhance store operations and customer experience.
- Handled returns and exchanges according to company policies.
- Supported promotional activities by arranging displays and signage effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Data Clerk ( 1 Year Contract)
Young Heroes NGO
Eswatini
2020 - 2021
- Entered and maintained accurate data in database systems for program tracking.
- Assisted in organizing and filing documentation to ensure streamlined access to information.
- Supported team in processing applications and data entry tasks with attention to detail.
- Collaborated with colleagues to update records and improve data integrity across systems.
Administrative Assistant
The Note Branding (PTY) Ltd
Eswatini
2024 - 2025
- Managed scheduling and calendar coordination for executives, optimizing time allocation and meeting efficiency.
- Assisted in preparing reports and presentations, ensuring accuracy and compliance with branding standards.
- Organized office operations and procedures, enhancing workflow efficiency and communication among team members.
- Supported project management efforts by tracking deadlines and deliverables, contributing to timely project completion.
Front Desk Receptionist
All Out Africa Foundation
Eswatini
2019 - 2020
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Responded to inquiries via phone and in-person, providing accurate information about services offered.
- Coordinated appointments and schedules for staff and clients, optimizing workflow efficiency.
- Maintained organized records of guest interactions and transactions using office management software.
Education
Associates Degree in International Tourism - Tourism And Hospitality
Limkokwing University of Creative Technology
Mbabane, Eswatini 11-2019
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Timeline
Administrator
Hydraulic and Engineering
2026 - Current
Cashier and Receptionist
Motruck
2022 - 2024
Data Clerk ( 1 Year Contract)
Young Heroes NGO
2020 - 2021
Administrative Assistant
The Note Branding (PTY) Ltd
2024 - 2025
Front Desk Receptionist
All Out Africa Foundation
2019 - 2020
Associates Degree in International Tourism - Tourism And Hospitality
Limkokwing University of Creative Technology