PHILLIPPINE Chuene
375 Playfair BLVD CE 3 Vanderbijlpark
Summary
At the Department of Education, my adeptness in data management and customer relations fostered operational efficiency. My approach combines strategic negotiation tactics with a commitment to service excellence. Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Language
Work History
Service Consultant
Capitec Bank
03.2014 - 08.2017
- Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
- Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
- Managed a portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues that arose.
- Provided information about service procedures and expected timelines.
Snr Admin Clerk/Data Capturer
Department Of Education
05.2011 - 02.2012
- Entered data into system and updated customer contacts with information to keep records current.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Education
National Diploma in Tourism Management - Tourism Management
Vaal University of Technology
Vanderbijlpark, South Africa 04.2001 -
Skills
Client relationship building
Timeline
Service Consultant
Capitec Bank
03.2014 - 08.2017
Snr Admin Clerk/Data Capturer
Department Of Education
05.2011 - 02.2012
National Diploma in Tourism Management - Tourism Management
Vaal University of Technology
04.2001 -
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