ICT Security Technician: Governance And Vulnerability Management
Bhisho Park
Summary
Experienced with network security, risk management, and incident response. Utilizes advanced techniques to detect and neutralize security threats. Strong understanding of cybersecurity protocols and regulatory standards.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
IT Security Technician
Department of Public Works and Infrastructure
11.2024 - Current
Perform regular anti-virus updates and patches to software and hardware to safe guard the network.
Administer and monitor firewalls, intrusion detection systems and anti-virus software to detect risks.
Monitoring daily, weekly and monthly backups.
Boosted cybersecurity awareness among employees through effective training sessions and workshops.
Recommend improvements in security systems and procedures.
Managed relationships with third-party vendors to ensure timely delivery of essential security products and services.
Manage and maintaine Mimecast email security environment, including advanced threat protection against phishing, impersonation, and malware.
Information Technologist
Department of Sport, Recreation, Arts and Culture
10.2022 - 10.2024
Providing ICT related first-line support (desktops/computers, printer support, LAN connectivity, wifi, Emails and IP phones) serving as a contact point for IT related issues for end users.
Active Directory password reset.
Making sure all computes are backed up successfully.
Liaise with internal & external including third parties towards resolution of technical issues.
Setup and maintain video conference room.
Installation and support of Persal, BAS and Logis.
Control and approve access to the server room.
Manage, monitor network connectivity and performance.
Provide administrative support to all ICT related issues.
Ensure computer security and anti-virus updates.
Ensure all software are properly licensed.
IT Technician
Richfield
03.2012 - 08.2020
End user support(Desktops, Laptops and Tablet PC's)
WiFi installation and configuration.
Office 365 (creating new users and password reset)
Printer setup and support.
LAN cabling(UTP)
Installing and configuring hardware and software.
Replacing and repairing computer and printer parts.
Email setup and support.
Training new users.
Maintained office PCs, networks and mobile devices.
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Education
Bachelor of Science - BSc Honours in Computing
University of South Africa
Pretoria, South Africa
04.2001 -
BSc degree - undefined
Richfield
01.2016
Backup Endpoint Cloud Administrator - undefined
Cibecs
01.2023
Matric - 12
Sterkspruit SSS
01.2008
Skills
Excellent organisational skills
undefined
Certification
CompTIA 2015 A+
References
Andile, Mhlambiso, Line Manager, Andile.Mhlambiso@ecsrac.gov.za, 0716050401, Department of Sport, Recreation, Arts and Culture