Phetole Adam Rabopape
Operations Supervisor
Rooderpoot
Summary
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
4
4
years of professional experience
6
6
Languages
Work History
Operations Supervisor
Crusader Logistics
01.2024 - Current
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Reduced equipment downtime by establishing preventive maintenance programs, improving overall system reliability.
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Increased customer satisfaction by implementing service improvements based on feedback analysis.
- Developed accurate budgets, forecasts, and financial reports to guide informed decision-making at all levels of the organization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Stock Controller (Inventory Controller)
Crusader Logistics
01.2023 - 01.2024
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
Administrator (System and key account)
Crusader Logistics
01.2022 - 01.2023
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Streamlined invoice processing, reducing average payment turnaround time.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Science - Recreation and Leisure Studies
University of Venda
Limpopo, South Africa 04.2001 -
High School Diploma -
Mashooro High School
Limpopo, South Africa 04.2001 -
Skills
Operations management
Performance monitoring
Proficient in warehouse management system
Root-cause analysis
Customer relationship development
Warehouse operations
Inventory coordination
KPI tracking
Microsoft office
Teamwork and collaboration
Customer service
Handling complaints
Timeline
Operations Supervisor
Crusader Logistics
01.2024 - Current
Stock Controller (Inventory Controller)
Crusader Logistics
01.2023 - 01.2024
Administrator (System and key account)
Crusader Logistics
01.2022 - 01.2023
Bachelor of Science - Recreation and Leisure Studies
University of Venda
04.2001 -
High School Diploma -
Mashooro High School
04.2001 -
EXPERIENCE SUMMARY
- After couple of time working directly with people in several diverse professional roles, am seeking to leverage my experience within the mandated role.
- Am very driven and motivated by driving the business’ success. My biggest value in life and business is respect, honesty, integrity, and resilience. My two mottos are “Get it down, then get it right” & “A good plan now is better than a great plan too late.