Phemelo Nicole Lumata
Student
Helicon Heights
Summary
Dynamic and motivated BEd student specializing in Intermediate Phase teaching at UFS, with a strong command of Afrikaans, English, and Sesotho. Passionate about fostering positive relationships and collaboration in diverse environments, demonstrating a commitment to independence and professional growth. Known for punctuality, trustworthiness, and attention to detail, ready to contribute effectively to a team while furthering career aspirations within the organization. Eager to leverage interpersonal skills and dedication to excellence in a role that values enthusiasm and a proactive approach.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Boet & Sus
Bloemfontein
06.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Filling Clerk
JR Construction
Bloemfontein
03.2020 - Current
- I have also been assisting with the filing and organizing of slips/invoice and other paperwork at JR Construction.
Babysitting
Getruida Du Plooy
Bloemfontein
03.2020 - Current
- Babysitting for my parents’ friends since March 2020 to date.
Tutor
Hele Van Aswegen
Bloemfontein
02.2025 - 07.2025
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Aftercare Assistant
Onze Rust Primary School
Bloemfontein
01.2024 - 07.2024
- Monitored student progress in academic areas by reviewing homework assignments and providing constructive feedback when necessary.
- Utilized positive reinforcement techniques to motivate students and foster a sense of personal responsibility for their behavior during aftercare hours.
- Organized age-appropriate activities to foster social skills development and encourage peer interaction.
- Managed daily attendance records for accurate billing and program evaluation purposes.
- Ensured smooth daily operations by managing student schedules, organizing materials, and coordinating staff responsibilities.
Waiter
Lochs Hoek
Bloemfontein
01.2023 - 04.2023
- Waiter at Lochs Hoek when needed over weekends and for functions.
Waiter
Jumper’s Lane
Bloemfontein
12.2020 - 07.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Education
Bachelor of Education - Education
04.2001 -
Matric -
01.2022
Subjects: Afrikaans, English, Maths, Drama, Tourism, History, Life Skills
Skills
I have excellent communication and leadership skills
Complex Problem-solving
Processing payments
Sales expertise
Goal oriented
Task prioritization
Team collaboration
Customer assistance
Friendly and helpful
Honest and dependable
Active listening
References
Vernon, van der Westhuizen, 081 354 5336, Jumper’s Lane
Jaco Richards 082 465 4177, JR Construction
Getruida Du Plooy 082 583 9653, Babysitting
Belinda/ Marida 079 888 8653, Lochs Hoek
Esna Richards 083 603 9571, Boet & Sus
Hele van Aswegen 076 977 4543, Tutor
Timeline
Tutor - Hele Van Aswegen
02.2025 - 07.2025
Aftercare Assistant - Onze Rust Primary School
01.2024 - 07.2024
Sales Assistant - Boet & Sus
06.2023 - Current
Waiter - Lochs Hoek
01.2023 - 04.2023
Waiter - Jumper’s Lane
12.2020 - 07.2021
Filling Clerk - JR Construction
03.2020 - Current
Babysitting - Getruida Du Plooy
03.2020 - Current
University of The Free State - Bachelor of Education, Education
04.2001 -
Fichardt Park High School - Matric,