PHATHUTSHEDZO MANAVHELA
Secretary
Thohoyandou
Summary
Dynamic and detail-oriented professional with experience as a Secretary intern at Vhembe District Municipality. Proven skills in document preparation and excellent communication, enhancing office efficiency. Adept at multitasking and problem-solving, I successfully coordinated meetings and maintained accurate records, contributing to streamlined operations and improved stakeholder engagement.
Overview
5
5
years of professional experience
Work History
Secretary (intern)
Vhembe District Municipality
04.2024 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- carry general office management tasks.
- typing all letters, memos, reports and related correspondences.
- proof read all official before signing by the Municipal Manager.
- coordinate meetings with external and internal stakeholder .
- Supported executive staff with timely transcription of meeting notes, ensuring accurate record-keeping and follow-up on action items.
- fiiling and records managemnet .
Receptionist
Doctor VV Mauba & Partners
01.2021 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- process billing and payment, using medical software
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- equipment sterilization and cleaning
Education
No Degree - Diploma in Public Management
Northern Technical College
Limpopo 04.2001 -
Skills
File management
Document preparation
Expense tracking
Meeting coordination
Travel arrangements
Fast learner
Teamwork
Multitasking and time management
Microsoft office
Office administration
Problem-solving
Office management
Writing and editing
Excellent communication
Timeline
Secretary (intern)
Vhembe District Municipality
04.2024 - Current
Receptionist
Doctor VV Mauba & Partners
01.2021 - 10.2022
No Degree - Diploma in Public Management
Northern Technical College
04.2001 -