Phathiswa Mtiya
Cape Town
Summary
Motivated individual with experience and expertise in business-to-business and business-to-consumer procurement within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers, suppliers and stakeholders for sustained business growth. Skilled in building international customer relationships, superior cross cultural communication skills and understanding of client needs. Recognized for creativity, enthusiasm and resourcefulness in meeting and exceeding revenue, sales and profit goals.
Overview
15
15
years of professional experience
Work History
Booking Assistant / Music Consultant
South Africa, Lighthouse Festival, Vienna
03.2022 - Current
- Successfully manage touring schedules for large roster of artis
- Efficiently handled email and phone correspondence across different time zone
- Negotiate performance contracts with music festival appearance and clubs
- Monitor music markets in order to acquire new talent
- Handled international travel arrangements and accommodations
- Support in handling administrative duties.
Founder
Obs CO-OP Shop, Cape Town
07.2020 - 01.2021
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Analyzed data to identify trends and develop strategies to improve operational efficiency and cost savings.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Administrative Assistance
Tastline Media UG, Berlin
02.2019 - 06.2020
- Maintained a highly-organized and efficient documentation system
- Planned and distributed event calendars
- Handled travel arrangements and accommodations
- Distributed quarterly office updates
- Liaised across departments to ensure seamless scheduling
- Efficiently handled time-sensitive and confidential documents
- Exercised excellent judgment, and sought to provide the highest level of support at all times.
Fashion Buyer
Ackermans, Cape Town
10.2013 - 01.2019
- Negotiated contracts with suppliers to ensure the best quality and most competitive prices for products.
- Developed a merchandising strategy that optimized the product mix and increased profitability.
- Built and maintained network of relationships to develop opportunities for collaborations, partnerships, and special projects.
- Analyzed sales data to identify areas of growth and decline, leading to improved product selection and increased revenue.
- Negotiated and worked with legal department to create and renew contracts, pricing and terms and conditions.
- Advanced knowledge of procurement, vendor management, and negotiation skills to perform consistently above expectations.
- Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
- Sourced new vendors and solicited bids in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Trainee Buyer
Ackermans South African value retailer, Cape Town
09.2012 - 10.2013
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Identified issues, analyzed information and provided solutions to problems.
Store Manager
Meanwhile and Journey Lifestyle, Cape Town
03.2012 - 10.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Product Coordinator
Vertigo, The Platinum Group, Cape Town
09.2009 - 10.2011
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Consulted with buyers to determine projected demand for products and services.
- Maintained positive vendor relations to build strong partnerships.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Liaised with clients to better understand business needs and current market landscape.
Education
Certificate - Investment Management
University of Cape Town
Cape Town, South Africa11.2023
Certificate - Digital Marketing
University of Cape Town
Cape Town, South Africa08.2022
Certificate - German Language Level A1
Goethe Zentrum Kapstadt
Cape Town, South Africa02.2021
Certificate - 3 Year Trainee Buyer Program
Ackermans Trainee Program
Cape Town, South Africa10.2016
Certificate - Architectural Drafting Technology
Inscape Design College, Cape Town
Cape Town, WC02.2012
Skills
- Negotiation Expertise
- Contract Negotiation
- Sourcing Strategies
- Business Development
- Growth Strategies
- Customer Needs Assessment
- Complex Problem-Solving
- Strategy Development
- Vendor Relationship Management
- Decision-Making
- Cross-Cultural Communication
- International Travel
Languages
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Afrikaans
Intermediate (B1)
Xhosa
Bilingual or Proficient (C2)
Interests
- Adventure travel (20 countries so far), trade shows, exhibitions
- Music and dance culture, fashion, film and art
- Outdoor activities and nature conservation
Timeline
Booking Assistant / Music Consultant
South Africa, Lighthouse Festival, Vienna
03.2022 - Current
Founder
Obs CO-OP Shop, Cape Town
07.2020 - 01.2021
Administrative Assistance
Tastline Media UG, Berlin
02.2019 - 06.2020
Fashion Buyer
Ackermans, Cape Town
10.2013 - 01.2019
Trainee Buyer
Ackermans South African value retailer, Cape Town
09.2012 - 10.2013
Store Manager
Meanwhile and Journey Lifestyle, Cape Town
03.2012 - 10.2013
Product Coordinator
Vertigo, The Platinum Group, Cape Town
09.2009 - 10.2011
Certificate - Investment Management
University of Cape Town
Certificate - Digital Marketing
University of Cape Town
Certificate - German Language Level A1
Goethe Zentrum Kapstadt
Certificate - 3 Year Trainee Buyer Program
Ackermans Trainee Program
Certificate - Architectural Drafting Technology
Inscape Design College, Cape Town