Petunia Chokoe
Senior Maintenance Planner
Pretoria
Summary
Maintenance professional skilled in planning, scheduling, and coordinating maintenance activities to ensure optimal equipment performance and minimal downtime. Strong focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing needs. Expertise in resource allocation, preventive maintenance, and work order management, coupled with effective communication and problem-solving skills.
Overview
19
19
years of professional experience
2002
2002
years of post-secondary education
3
3
Languages
Work History
Senior Maintenance Planner
South Africa Reserve Bank
Pretoria
01.2018 - Current
- Performing of capacity planning to optimize resource costs across Engineering and Facilities Services divisions
- Forecasting of planned preventative maintenance work orders
- Performing daily and weekly planning of work, including sourcing materials as per the work package, and gather information for month reporting
- Identifying, planning, and scheduling of various types of maintenance activities, such as breakdowns, predictive- or condition based maintenance as well as corrective maintenance in respect of scheduled and operational projects
- Developing and maintaining a successful business partnership with the client and stakeholders
- Drawing issues and following up on backlog reports to ensure timeous delivery
- Developing and managing safe work practices that are in line with Occupational Health and Safety Act
- Develop Preventative Planned Maintenance Plan
- Keep records of key documentation of maintenance activities and assist in configuration management as required for planning
- Mechanisms, policies, and procedures are in place
- Managing SARB fleet maintenance and the procurement system as required for qualifying management staff, and produce reports required by the Financial Services Department
- Develop cost and time estimates for planned and corrective maintenance work
- Ensuring a constant state of readiness to respond to all emergencies is maintained
- Ensuring inspection regimes of the SLA are implemented and monitored on an on-going basis
- Implementation of maintenance strategies and developing maintenance procedures
- Utilizing latest maintenance management tools to ensure effective maintenance of all assets
- Inspection of all maintenances performed by in-house teams and contractors
Maintenance Planner
Tsebo Facilities Solution (Standard Chartered Bank Africa)
12.2016 - 12.2017
- Manage all levels of Key customer’s relationship
- Plan preventative maintenance for 15 countries
- Plan and release due ppm’s on the 1st of each month
- Manage the successful delivery of an integrated facilities management solution, as contained in proposal and presentations to client effectively
- Manage all service providers and contractors
- Calls are logged with relevant suppliers when equipment is faulty, and/or require service
- Ensure ALL month end sign-off requirements are completed
- Develop and maintain a successful business partnership with the client
- Ensure outputs of SLA and Management Contract are maintained
- Develop, implement, and maintain best practices for client services
- Check, manage and monitor compliance of the Service Level Agreement
- Develop and manage safe work practices that are in line with Occupational Health and Safety Act
- Develop Preventative Planned Maintenance Plans
- Review and ensure compliance of our obligations and responsibilities OHS Act and statutory requirements
- Ensure that all mechanisms, policies and procedures are in place
- Ensure DSFM contractual and statutory obligations and responsibilities are compliant and in accordance with the SLA agreement
- Emergency and Disaster Preparedness: Ensure that the appropriate policies and procedures are in place and that staff are provided with the necessary mentoring and training on an on-going basis
- Ensure a constant state of readiness to respond to all emergencies is maintained
- Ensure inspection regimes of the SLA are implemented and monitored on an on-going basis
- Implement maintenance strategies and develop maintenance procedures
- Utilize latest maintenance management tools to ensure effective maintenance of all assets
- Proactively manage communication and relationships with all customers
- Act as liaison between customers and Facilities Management staff apply the latest maintenance safety technologies to ensure best-in-class maintenance safety performance and statutory compliance; Develop detailed work packages from preventive maintenance routine (PMR) findings and corrective maintenance activities for all maintenance teams
- Analyses and screen corrective maintenance (CM) job cards and burning maintenance issues for opportunities to perform root cause failure analysis to prevent future failures
- Assist Maintenance supervisors with technical problems as may be required from time to time
- Compile periodic reports (weekly/monthly/quarterly/annually) to ensure Facilities Management Leadership has up to date information for decision making
- Implement Facilities Management’s procurement requirements for spares, materials, and outsourced work
Commercial Planner
Bidvest Facilities Management
05.2009 - 11.2016
- Ensure work order management, allocation of stock and associated costs
- Register all Client calls/requests (job cards) on SAP system accordance to the SLA
- Log all faults received via telephone & email within stipulated times, as per procedure
- Conduct effective tracking of all Client calls/requests logged and logged faults
- Follow up on Client complaints and provide timeous feedback to the Line Manager and Client (when required)
- Interfacing with Service Providers (contractors and suppliers) in requesting quotations for jobs to be done and goods to be procured
- Dispatch requests to technical staff and pertinent service providers and follow-up on action items
- Provide weekly/monthly reports on SLAs and backlog
- Monitor the execution of work and implement corrective measures on deviations
- Manage all incoming requests and complaints on daily basis, and provide timeous feedback in ensuring customer satisfaction
- Updating job status on SAP, performing of goods and services receipts on SAP
- Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services
- Monitor the execution of work and implement corrective measures on deviations and quality control
- Conduct filing of office documentation
- Undertaking other related tasks which may be assigned to the incumbent if and when required by the Facilities Manager
- Manage communication channels with the Line Manager
- Building good Internal and External customer relationships
- Conduct daily Open Calls sessions with Artisans in conjunction with / absence of the Facilities Manager
- Attend all scheduled Contractor meetings in conjunction with / absence of the Facilities Manager
- Update in house Facilities Shared Folder on a daily basis
Assistant Planner
CES Group
09.2005 - 04.2009
- Overseeing and controlling of office administration
- Issuing of Purchase Orders
- Stock Management
- Responsible for engaging directly with suppliers on monthly deliverables, invoicing statement, and services delivery
- Ensure expectations and queries are addressed in a timely and expedient manner and escalated to appropriate management where applicable
- Marketing activities
- Responding to client related requests
- Delivering daily and monthly stats (Excel spreadsheet)
Education
Senior Certificate - English, Afrikaans, Sepedi, Mathematics, Physical Science
Seshigo High School
N6 National Higher Certificate - Mathematics, Industrial Electronic, Communication Electronics, Digital Electronics
Tshwane South Further Education and Training (Pretoria West College of Engineering)
Advanced Certificate in Facility Maintenance (NQF6) - Civil Maintenance Management, Contract management and SLA, Project Management, Sourcing, Electrical Maintenance Management, Risk Management, Mechanical Maintenance Management, Sustainability and Cost Implications of Maintenance Management, Management for Facilities Management, Information Management
Academy 4 Facility Management
Pretoria 07.2021 - 12.2024
Higher Certificate in Facility Management (NQF5) - Facilities Management Theory, Financial Management for FM, Building Maintenance Management, Space Planning and Management, Soft Services for FM, Health and Safety, Consumer and Communications Skills
Academy 4 Facility Management
Programme in Maintenance Management - Principles of Maintenance Management, Asset & Maintenance Management Tools, People Management, Financial Management, Condition-based Maintenance, Risk Management, Maintenance Information Management, Maintenance Improvement
Enterprise University of Pretoria
Advanced Excel - undefined
Bidvest Academy
9001 Certificate - undefined
ISO 9001
Skills
- Computer Literacy
- SAP - Advance
- MS Excel - Advance
- INFOR VERSION 10 & 11
- ERP (eAM) Oracle
- Planning and organizing skills
- Asset management
- Scheduling techniques
- Maintenance strategies
- Continuous improvement
Work order management
Computer Literacy
- SAP, Advance
- MS Excel, Advance
- Bidvest Facilities Management, Basic
- INFOR VERSION 10 & 11, Basic
- ERP (eAM) Oracle, Basic
Transport
Own Transport
Equity Status
African Female
Personal Information
- Available: One Month Notice
- ID Number: 8008120857086
- Driving License: Code 10
Timeline
Advanced Certificate in Facility Maintenance (NQF6) - Civil Maintenance Management, Contract management and SLA, Project Management, Sourcing, Electrical Maintenance Management, Risk Management, Mechanical Maintenance Management, Sustainability and Cost Implications of Maintenance Management, Management for Facilities Management, Information Management
Academy 4 Facility Management
07.2021 - 12.2024
Senior Maintenance Planner
South Africa Reserve Bank
01.2018 - Current
Maintenance Planner
Tsebo Facilities Solution (Standard Chartered Bank Africa)
12.2016 - 12.2017
Commercial Planner
Bidvest Facilities Management
05.2009 - 11.2016
Assistant Planner
CES Group
09.2005 - 04.2009
N6 National Higher Certificate - Mathematics, Industrial Electronic, Communication Electronics, Digital Electronics
Tshwane South Further Education and Training (Pretoria West College of Engineering)
Higher Certificate in Facility Management (NQF5) - Facilities Management Theory, Financial Management for FM, Building Maintenance Management, Space Planning and Management, Soft Services for FM, Health and Safety, Consumer and Communications Skills
Academy 4 Facility Management
Programme in Maintenance Management - Principles of Maintenance Management, Asset & Maintenance Management Tools, People Management, Financial Management, Condition-based Maintenance, Risk Management, Maintenance Information Management, Maintenance Improvement
Enterprise University of Pretoria
Advanced Excel - undefined
Bidvest Academy
9001 Certificate - undefined
ISO 9001
Senior Certificate - English, Afrikaans, Sepedi, Mathematics, Physical Science
Seshigo High School
Similar Profiles
Herman JohnsonHerman Johnson
Endpoint Security Operations Specialist at South African Reserve BankEndpoint Security Operations Specialist at South African Reserve Bank
Kgaogelo Joyce NtusiKgaogelo Joyce Ntusi
Finance clerk at South African reserve bankFinance clerk at South African reserve bank
Nikkita RossouwNikkita Rossouw
Universal Banker at Standard Bank of South AfricaUniversal Banker at Standard Bank of South Africa