Buyer & Category Assistant
Toy Kingdom Pty Ltd
Hi, I’m
Petronella Madembo
Category And Buyer Assistant
Cape Town
Summary
Organized and dependable buyer assistant who is always successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Toy Kingdom Pty Ltd
Buyer & Category Assistant
Job overview
- Provide ordering support, processing orders, ensuring accuracy and compliance with company policy and procedures
- Maintain Static data
- Provide general administrative support to the Buying & Product Development Teams
- Ensure all Price and Pack information is transmitted accurately to all suppliers
- Prepare departmental reports, Excel worksheets and Work sheet
- Weekly sales reports per supplier
- Preparation of Contracts and Trading terms
- Monitor inventory levels and coordinate with the procurement team to replenish stock as needed
- Maintain accurate and up-to-date records of purchases and vendor information.
Toy Kingdom Pty Ltd
Returns Clerk
Job overview
- Inspect all forms, reports and records relating to product returns
- Inspect and reconcile quantities returned with that of the return's forms and documents
- Ensure customer satisfaction through handling of product returns and exchanges
- Maintain and manage a database of all product returns
- Accepting returned items from customers, verifying the condition of the products, and determining if they are eligible for a refund or exchange
- Handling customer inquiries and help in resolving any issues related to returns
- Updating inventory records, restock returned items, and collaborate with other departments to ensure a smooth return process.
Takealot South Africa
Returns Investigator
Job overview
- Updating inventory records
- Responsible for investigating and resolving customer returns and refund requests
- Ensuring customer satisfaction by thoroughly examining the returned items, assessing their condition, and determining if they meet the criteria for a refund or exchange
- Communicate with customers to gather additional information, clarify any discrepancies, and provide updates on the status of their return
- Collaborate with other departments.
Education
University Of South Africa
Bachelor of Financial Accounting
UnisaCapetown
Higher Certicate In Economics And Management Scie from Accounting
Skills
Administration
References
Request
Timeline
Returns Clerk
Toy Kingdom Pty Ltd
Returns Investigator
Takealot South Africa
University Of South Africa
Bachelor of Financial Accounting
Unisa
Higher Certicate In Economics And Management Scie from Accounting